Manager, Internal Communications

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Internal Communications
Who is Mastercard?
Mastercard is a global technology company in the payments industry.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Role
Internal Communication & Events Manager, Brazil
Job description
- Oversees implementation of Internal Communication strategies for the Brazil Division
- Executes implementation of internal communications strategies and platforms (e.g., Intranet, mobile and digital technologies, video, webcasts, etc.);
- Researches and recommends innovative practices to advance internal communications tools/vehicles and increase work collaboration/knowledge sharing;
- Leads development of content for multi-platform internal communications.
- Creates graphic and video communications to tell a compelling Mastercard stories;
- Develops and conducts training for all internal communications platforms (including publishers);
- Manages and implements employee engagement, volunteerism and education events;
- Serves as project manager for the planning and execution of the company's internal communications and events strategies;
- Planning event, internal and external, from start to finish according to requirements, target audience and objectives;
- Prepare budgets and ensure adherence;
- Creates, analyze and reviews internal and event's metric reports;
Broadening Experiences
- Demonstrated experience and success in delivering and assisting in the development of corporate communications programs;
- Experience event manager to oversee and organize events that will make an impact to a target audience.
The professional will ensure events are successful and cost-effective, paying attention to budget and time constraints.
- Demonstrated ability in executing on techniques to drive stakeholder engagement and usage through digital, social and traditional communication platforms;
- Experience leveraging technology tools to produce effective stakeholder-focused content for multiple platforms;
- Experience in corporate communications, preferentially, in global companies.
- Experience in talent management
Education
- Bachelor Degree in Public Relations, Communication, Journalism or related degrees;
- Good Writing Skills in both Portuguese and English
- Advanced Spanish is a differential;
Corporate Security Responsibility
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.