
It Support Analyst Contract 3M
1 semana atrás
IT Support Analyst is responsible for providing remote computer and IT system support for employees in Brazil. This position requires both excellent customer service and problem solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves.
Responsabilities
• Analyze issues and formulate solutions
• Troubleshoot system, application and hardware issues
• Ensure customer is updated on ticket progress
• Work remotely with customers to solve problems
• Utilize internal IT Knowledge Base to both provide and find solutions to known issues
• Use external information to research and resolve issues when needed
• Consistently update the ticket tracking system with status and fixes
• Properly escalate issues to necessary parties as required
Qualifications
Education & Experience
• Associate's Degree student preferably in Information Systems or equivalent program, or a proven track record of IT experience required.
Desired Qualifications & Skills
• Knowledge delivering IT solutions within a corporate and/or enterprise environment
• Experience working in a mixed Mac and Windows environment Additional Skills
• Experience in the Advertising and/or Marketing industry preferred
• Experience in centrally managed computer environments
• Experience supporting A/V environments not required, but is a plus
-
Sr IT Support Analyst
Há 4 dias
Rio de Janeiro, Brasil TechnipFMC Tempo inteiroTechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services. Our mission and vision: to enhance the performance and drive real change in the traditional and new energy industry. How we do it: by constantly challenging conventions, tackling some of the most complex technical...
-
Contract Analyst
Há 12 horas
Rio de Janeiro, Brasil Trafigura Group Tempo inteiroContract Analyst page is loaded## Contract Analystlocations: Rio de Janeiro, Braziltime type: Full timeposted on: Posted Todayjob requisition id: R- ## **Main Purpose:**As a Senior Contracts Lead, you will be responsible for providing legal advice and support to Trafigura’s Power desk.## ## Knowledge Skills and Abilities, Key Responsibilities:**Key...
-
IT Support Analyst
4 semanas atrás
São Francisco de Assis, Brasil Digibee Inc. Tempo inteiroDigibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require specialized integration experts, Digibee lets every developer quickly build, test, deploy, govern, and monitor integrations across on-premise and cloud environments using a simple but powerful low-code interface. Founded in São Paulo, Brazil, in...
-
IT Data and Reporting Analyst
3 semanas atrás
Região Geográfica Intermediária de Juiz de Fora, Brasil Virtus Exec Tempo inteiroOverview We are hiring an IT Data and Reporting Analyst to join a multinational company recognized as a leader in the industrial sealing solutions sector. The professional will have daily interaction in English with international teams and will be responsible for supporting the implementation of a reporting tool integrated with the JD Edwards (JDE) ERP...
-
IT Support Analyst
Há 2 dias
Rio de Janeiro, Brasil DNV Tempo inteiroLocal Unit & Position Description: Objectives: - Provide exceptional customer service; - Fix 60% of incidents at first contact (where possible); - Ensure adherence to SLAs; - Ensure that incidents are dealt with according to customer and priority needs; - Ensure all events are accurately logged; - Take ownership of registered cases, tracking the progress of...
-
Sr IT Support Analyst
3 semanas atrás
Rio de Janeiro, Brasil TechnipFMC Tempo inteiroTechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services. Our mission and vision: to enhance the performance and drive real change in the traditional and new energy industry. How we do it: by constantly challenging conventions, tackling some of the most complex technical...
-
IT Support Manager
2 semanas atrás
Rio de Janeiro, Brasil SBM Offshore Tempo inteiro**Req Id**:11943**Job Family**:IT**Location**:Rio de Janeiro, BR, **ROLE PROFILE**The IT Support Manager is responsible for leading, utilizing, building, and maintaining the team to correctly support and deliver the set objectives that will increase the overall quality and efficiency of the support team.**ROLE CONTRIBUTION**To ensure that the Team can...
-
IT Ham Analyst
3 semanas atrás
Rio de Janeiro, Brasil Cognizant Tempo inteiro**IT HAM Analyst****Who We Are****What You’ll Do**The IT HAM Analyst is responsible for ordering fulfilment, creation and provision of computer/peripheral acquisition, requests and purchase orders, coordinating with suppliers to ensure timely delivery of devices. As well as in-country Invoicing management for reprographics and leasing devices in...
-
Contract Analyst
Há 2 horas
Rio de Janeiro, Brasil Trafigura Tempo inteiroMain Purpose: As a Senior Contracts Lead, you will be responsible for providing legal advice and support to Trafigura’s Power desk. Knowledge Skills and Abilities, Key Responsibilities: Key Responsibilities - Draft, review, negotiate and administer commercial contracts, including: - Power purchase and sale agreements (PPAs) for the regulated (ACR) and...
-
Support Analyst
2 semanas atrás
Região Geográfica Intermediária de Juiz de Fora, Brasil Segura Tempo inteiroJoin to apply for the Support Analyst (mid-level) role at Segura Join to apply for the Support Analyst (mid-level) role at Segura Get AI-powered advice on this job and more exclusive features. Please, submit your CV in English** As Support Analyst (mid-level) , you will have the opportunity to be part of the transformation into a company in hypergrowth,...