Client Billing Specialist

Overview
Datavant is a data platform company and the world's leader in health data exchange.
Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions.
Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team.
Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions.
Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Position Overview
The Client Billing Specialist II is a mid-level role responsible for managing complex billing functions, ensuring accuracy, and driving resolution of non-standard billing issues.
This role supports payer billing processes, researches and resolves client disputes, and partners across Finance, Account Management, and Collections to optimize billing efficiency.
The Specialist II is expected to operate with limited supervision, demonstrate strong problem-solving ability, and provide support to junior specialists when needed.
Key Responsibilities
Independently prepare, finalize, and transmit weekly and monthly client invoices, including complex payer and passthrough billing.
Investigate and resolve billing discrepancies and client disputes, identifying root causes and implementing corrective measures.
Execute billing month-end close activities, ensuring compliance with deadlines and accuracy of revenue recognition.
Partner with Collections and Account Management teams to accelerate resolution of outstanding issues and support timely collections.
Maintain and audit contract and pricing documentation; support reviews of contract terms for billing accuracy.
Perform advanced data analysis (Excel, Cognos, and/or ERP reporting) to reconcile accounts and identify trends.
Contribute to process improvements by recommending and testing billing system enhancements.
Serve as a point of contact for escalated client inquiries; support knowledge sharing and guidance for Billing Specialist I team members.
Collaborate with Finance leadership to prepare billing reports and support audit/compliance requirements.
Qualifications
2-4 years of progressive billing or AR experience, preferably in healthcare, payer, or high-volume client billing.
Strong understanding of billing workflows, revenue recognition, and account reconciliation.
Advanced proficiency with Microsoft Excel (pivot tables, formulas, macros) and experience with billing/ERP systems (Lawson, NetSuite, or equivalent preferred).
Strong analytical and problem-solving skills with the ability to resolve complex issues independently.
Excellent written and verbal communication skills; confident in interacting with internal stakeholders and external clients.
High attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
Professional demeanor with a collaborative, solutions-oriented mindset.
Competencies
Analytical Expertise: Comfortable with data-driven reconciliation and issue resolution.
Independence: Operates with limited supervision; accountable for accurate and timely results.
Collaboration: Partners effectively across teams and shares expertise with peers.
Client Service Orientation: Anticipates client needs and ensures a positive billing experience.
Process Improvement: Identifies inefficiencies and proposes improvements to systems and workflows.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.
We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels.
Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$20.67-$24.04 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.
Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis.
Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination.
We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
To learn more about our commitment, please review our EEO Commitment Statement here.
Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections.
In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions.
If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process.
(We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.)
Responding is entirely optional and will not affect your application or hiring process in any way.
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