Technical Transition Manager

Há 3 dias


Ituiutaba, Brasil Keep Simple Tempo inteiro

Description Technical Transition Manager | Fluent English | RemoteCome work for a large global financial and insurance products company This is your chanceStart a successful career at a renowned company in the international market Great opportunityA global insurance and asset management company is looking for a responsible, organized, dynamic, and team-oriented individual.Check the requirements:ResponsibilitiesAs a Technical Transition Manager, you will be responsible for ensuring the smooth migration, coordinating with Product Squad, customer and providers.The Technical Transition Manager role is to understand the customer business and technical requirement and convert it in to the technical solution.You will work collaboratively within a cross-functional Agile team to drive continuous improvement and innovation;Gathers detailed requirements and creates system specifications;Translates business requirements into comprehensive technical system specifications;Maps/documents the dependencies and influences of new system requirements;Responsible for creating and maintaining structured system specific documentation Works with the project managers and development teams to ensure that implemented functionality meets architectural and design guidelines;Responsible for producing release notes and roadmaps.Cultivates good relationships with program stakeholders and communicates transparently;Supports the entire development lifecycle and reviews test cases for QA to ensure proper testing;Provides subject matter expertise for change management processes and systems Identifies new contact center trends and discusses them with the business;Defines the ultimate vision for proof-of-concept and solution technical architecture, e.g. high-level view of capabilities and requirements of underlying database, presentation, technologies and so on;.Develops application designs/blueprints and creates Business Architecture deliverables that are consistent with SOA (service-oriented architecture) principles; Identifies relevant logical modules and services to fulfill future solution architecture Makes high-level design decisions on the structure and interaction of modules and services;Identifies potential evolution paths to the ultimate solution vision;Communicates implications of architectural decisions and issues to all stakeholders.PrerequisitesCandidate must be fluent in English language both in speaking and;Proven international experience is required.Technical degree in Telecommunications Technology or similar acquired Knowledge;Working experience of 12 to 15 years in similar domain;Experience in Contact Center environment;At least 3 years' experience in contact center systems analysis, ideally in designing contact center services, processes and environments.If not, we also value experience in VoIP and Networks architecture in large companies;Experience in working with global, multi-cultural teams;Experience working in complex IT development in complex IT development Projects;Understand Contact Center ECO systems dependencies for example with CRM tools or Reporting Applications.ExperiencesModelo de contratação:PJForma de atuação:100%Remoto


  • Technical Delivery Manager

    2 semanas atrás


    Ituiutaba, Brasil Upstart Aec Tempo inteiro

    We are seeking a Technical Delivery Manager to lead delivery excellence and drive technical success across assigned client engagements.This senior leadership role combines engineering management expertise with strategic delivery oversight.The Technical Delivery Manager works in close partnership with Customer Success Managers: the TDM owns technical...


  • Ituiutaba, Brasil Sap Tempo inteiro

    Requisition ID: ******Work Area: Information TechnologyExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T3Hiring Manager: Thiago Pedrazzi Recruiter Name: Thais NadimAdditional Locations: EXPECTATIONS AND TASKSWe are looking for an accomplished SAP Technical Service Consultant who is well versed in delivering...


  • Ituiutaba, Brasil Nutanix Tempo inteiro

    Hungry, Humble, Honest, with Heart.The OpportunityNutanix is hiring a Technical Account Manager (TAM) in Brazil to join our Professional Services organization.The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships, and build trusted advisor relationships with Nutanix customers.The...

  • Technical Manager

    2 semanas atrás


    Ituiutaba, Brasil Mgi Tempo inteiro

    OverviewTechnical Manager & Field Support - Latam (Biotech/NGS Area)Summary: This individual will manage a team of Field Service Engineers and Technical Support staff.They will ensure customer needs and expectations are met in a timely manner and will coach and mentor Field Service and Technical Support personnel.They will also help guide quantifiable...

  • Technical Recruiter

    2 semanas atrás


    Ituiutaba, Brasil Velozient Tempo inteiro

    We are looking for a remote Technical Recruiter based in Latin America with 2 to 5 years of experience and excellent English skills, who has a keen eye for detail and a knack for finding ways to get it done.We are a growth-stage company that works fast and smart.We want ambitious people who want to grow their skills.At Velozient, you will feel your...


  • Ituiutaba, Brasil Dacxi Chain Tempo inteiro

    About Dacxi Chain Dacxi Chain is building the critical infrastructure for the future of global capital formation.As the world's first tokenized crowdfunding infrastructure, we're creating the foundational layer that enables entrepreneurs to connect with everyday investors worldwide through blockchain technology.By tokenizing company shares on our...

  • Technical Manager

    4 semanas atrás


    Ituiutaba, Brasil MGI Tempo inteiro

    OverviewTechnical Manager & Field Support - Latam (Biotech/NGS Area) Summary: This individual will manage a team of Field Service Engineers and Technical Support staff. They will ensure customer needs and expectations are met in a timely manner and will coach and mentor Field Service and Technical Support personnel. They will also help guide quantifiable...


  • Ituiutaba, Brasil Akamai Tempo inteiro

    DescriptionAre you excited by the prospect of working with innovative cloud and security solutions?Would you like the opportunity to work in a high-impact role responsible for customer growth?Join our Akamai Zero Trust TeamThe Technical Account Manager (TAM) goal is to ensure that our customers' organization is fully leveraging.Partner with the bestEnsure...

  • Ngs Scientific

    2 semanas atrás


    Ituiutaba, Brasil Mgi Tempo inteiro

    ABOUT THE COMPANYMGI is at the forefront of genomics innovation, delivering cutting-edge sequencing technologies and advancing life sciences research worldwide. We are dedicated to enabling affordable, effective healthcare solutions and expanding our impact across the Americas. If you're passionate about genomics, NGS, and making a real difference in...

  • Technical Customer Success

    2 semanas atrás


    Ituiutaba, Brasil Wiz.Ai Tempo inteiro

    We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R& D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills,...