Project Manager I

Overview
Join TravelNet Solutions as a Project Manager
At TravelNet Solutions (TNS), we combine deep hospitality expertise with forward-thinking technology and a customer-obsessed mindset... to help property managers win
TNS is proud to be named an Inc.5000
Fastest Growing Company in America.
This role is perfect for someone who is:
A self-starter with tremendous initiative and a strong work ethic
An excellent communicator and collaborator across functional teams
Eager to make a high impact at a product-driven company
Adaptable, quick to embrace change, and a fast learner
Skilled in creative and critical thinking
Detail-oriented, even in a fast-paced environment
Passionate about technology and innovation
About TravelNet Solutions
For over 21 years, TravelNet Solutions has provided integrated software and marketing solutions for the hospitality industry, anchored by our flagship Track Property Management System and other products under the Track banner.
Our single-vendor ecosystem equips growing vacation rental companies with all the enterprise-class tools they need to scale.
With ongoing investments in platform development, 70+ integration partners, and a growing list of native features, Track empowers hospitality professionals to achieve digital transformation and operational excellence.
Our Core Values
reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers:
Serve Others: Nurturing growth to help others succeed
Grit: Taking ownership and never giving up on what matters most
Create the Future: Innovating to disrupt the status quo
Why Join Us?
Be part of a fast-moving, dynamic team focused on growth and success.
Work alongside a talented, collaborative, and supportive team.
Work for a portfolio company offering a one-vendor solution for SaaS technology, marketing, and distribution.
Help reshape the hospitality industry through technology and service innovation.
Perks and Benefits
Full medical, dental, and vision coverage
Flexible Paid Time Off
Unlimited access to professional training and development
Health Savings Account with up to a $2,000 annual match
Flexible work environment
Free life insurance and long-term disability coverage
Flexible Spending Accounts
Retirement plan with employer match
Free snacks and soda in the office
$150 quarterly gift for personal use
Competitive wages
Work with an amazing team
Summary and Responsibilities
Track is the industry leader in vacation rental property management software, trusted by property managers and resorts nationwide.
As a Project Manager on our Professional Services team, you will lead the onboarding of clients onto Track's award-winning SaaS platform.
In this client-facing role, you'll own projects from kick-off through hand-off to our Customer Success team, ensuring a smooth and successful transition.
You'll guide property managers through critical software implementations, driving adoption while delivering an exceptional customer experience.
This is a unique opportunity to join a high-growth, customer-focused company where your work directly impacts client success.
Key Responsibilities
Build trusted, strategic client relationships, positioning yourself as a partner and advisor.
Own the end-to-end onboarding project lifecycle, from contract signature to successful handoff.
Develop and maintain project plans, managing timelines, deliverables, and dependencies.
Communicate proactively: provide clear, consistent updates to customers, leadership, and stakeholders.
Identify risks and roadblocks early, creating solutions that keep projects on track.
Collaborate cross-functionally with Implementation Consultants, Subject Matter Experts, Sales, Engineering, and Product teams to drive outcomes.
Ensure clients fully implement Track's core functionality and are set up for long-term success.
Balance multiple priorities by managing 10–20 projects in varying phases simultaneously.
Deliver exceptional customer experiences that strengthen Track's reputation as a trusted partner.
Minimum Qualifications
Bachelor's degree or equivalent professional experience.
2–3 years of project management or account management experience, preferably in software onboarding or SaaS implementations.
Demonstrated ability to lead projects with planning, risk management, and resource coordination.
Proven track record of delivering projects on time, within scope, and within budget.
Excellent communication skills—both written and verbal—with the ability to present and facilitate effectively.
Strong organizational skills, attention to detail, and ability to manage competing priorities.
Comfortable working in a fast-paced, high-growth environment.
Preferred: Experience in hospitality operations (resorts, vacation rentals, or property management).
Preferred: Project Management Professional (PMP) certification.
Diversity and Inclusion
We celebrate diversity of thought, culture, and background and are committed to creating an inclusive environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status or any other protected status under applicable federal, state, or local law.
We comply with all applicable laws governing nondiscrimination in every location where we operate and encourage individuals from all backgrounds to apply.
Compensation
The typical starting salary range for this position is: $70K to 82K.
The actual salary offer will consider multiple factors, including skills, experience, education, and location.
Please note that the salary reflects the base amount only and does not include total compensation, such as discretionary bonuses and benefits.
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