Senior Salesforce Administrator

About HomewardHomeward aims to take the "what ifs" out of homebuying by creating financial products that buyers and sellers use to get certainty and convenience in the real estate market.
We're a fast-paced, remote-first, real estate start-up that partners with agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move — no matter the market.
We offer bundled services across offers, Mortgage, and Title, making buying a home more seamless.About HomewardHomeward aims to take the "what ifs" out of homebuying by creating financial products that buyers and sellers use to get certainty and convenience in the real estate market.
We're a fast-paced, remote-first, real estate start-up that partners with agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move — no matter the market.
We offer bundled services across offers, Mortgage, and Title, making buying a home more seamless.Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018.
In fact, he bought our first customer's home with his own life savings.
Today we offer four services -- Buy with Cash, Buy Before You Sell, Sell Before You List, and Backed by Cash, in the 7 states we serve -- Texas, Georgia, Florida, Colorado, Arizona, Oregon, and Washington.As a remote company, we anchor to our three core values as a collective way to care for each other, represent our work, and reinforce our mission to make homebuying more accessible for all.
Those are: The Golden Rule, One Team One Dream, and Calm Focus.
Hear from our employees about what our values mean to themAbout The OpportunityHomeward is looking for a Senior Salesforce Administrator to join the team responsible for the design, implementation, and success of our Salesforce ecosphere.
This individual will be responsible for owning support issues on a day-to-day basis, developing runbooks, and contributing to new strategic initiatives.
The ideal candidate is a self-starter who takes pride in ownership of their projects, can effectively diagnose issues, develop solutions quickly, and communicate clearly with multiple stakeholders.ResponsibilitiesJoin our Salesforce Systems Team and have an immediate impact on the company and the implementation of our Salesforce instanceWork directly with our Product and Engineering Team, members of our Sales & Operations teams, as well as the organization as a whole, to improve the process of buying and selling homesPrioritize and manage incoming development requests from stakeholders, and effectively oversee the ticket queue to ensure timely resolution of Salesforce issues and enhancements.Collaborate on projects ranging from 3rd party integrations to development of new business processes that promote efficiency, scalability, and risk mitigationFocus on bridging the gap between development and end usersContribute to documentation, product scoping, and trainingCollaborate on strategies to manage Salesforce metadata & tabular dataWork side-by-side with our existing Salesforce experts to own Salesforce implementation and architecture planningWork closely with our engineering team to build integrations & develop processes that scale our operations & sales effortsWear both light development and administration hats - as a growing organization, we'll need an administrator who can fill both roles to ensure we plan data structures and configurations for scalingAbout You3+ years of Salesforce administration experience, ideally in a growth businessCredentialsRequired: Salesforce Certified Administrator & Advanced AdministratorPreferred/Nice to Have: Salesforce App Builder, Developer, or other certificationsIncredibly strong ownership of delivering the right solutions at a high qualityStrong written and verbal communication skills in EnglishDemonstrated ability to effectively manage an inbound stream of requestsProven track record of working cross-functionally with stakeholders to communicate and deliver outcomesExperience developing within a highly customized Salesforce environmentAbility to be flexible, wear many hats, pivot, and enjoy a dynamic environmentSelf-starter mentality with experience devising and testing hypotheses and implementing research plans; someone who can help the business identify the right questions to askExperience with business operations tools such as:GithubGearsetDialpadZapierLeanDataAnd other Salesforce adjacent/integrated toolsAn open and collaborative mentality, Homeward is rapidly scaling its business and working with Salesforce will require analytical rigor, well-designed solutions, & strong collaborationValue-Driven Employee ExperienceTHE GOLDEN RULE.
It's simple: Treat others the way we want to be treated.
Whether we're dealing with colleagues or customers, we don't prioritize money or growth over people, and we practice empathy at every opportunity.CALM FOCUS.
We work in tech and build solutions for real estate.
Both are fast-paced and stressful industries.
But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.ONE TEAM, ONE DREAM.
Big problems require big solutions.
We look at our customers' experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionIndustriesTechnical and Vocational Training and EducationReferrals increase your chances of interviewing at Homeward by 2xSign in to set job alerts for "Salesforce Administrator" roles.Salesforce Developer Commerce Cloud - B2BBusiness Application Developer - SalesforceSenior Salesforce Developer (Latin America)SalesForce Developer - Remote Work | REF#180025We're unlocking community knowledge in a new way.
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