Microsoft Technical Trainer

OverviewBe a Voice of the Future: Microsoft Cloud & AI Technical Evangelist + TrainerAre you passionate about shaping how the world learnscutting-edgetechnology — and inspiring communities to embracewhat'snext?We'relooking for a bold, influential Microsoft Certified Trainer to join our Commercial Skilling team at Worldwide Learning.Thisisn'tjust about teachingclasses —it'sabout being atrusted evangelist, acommunity voice, and acatalyst for innovation.If you thrive in fast-moving spaces, love sparking the 'aha' moment, and want to be part of a teamthat'sredefining how people learn, this is your chance to make a global impact.Right now, skilling is at the heart of the AI revolution.Technology is shifting every second — and the industry needs passionate, credible leaders who can guide customers and partners toward the future.Microsoft's mission is to empower every person and every organization on the planet to achieve more.As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.QualificationsRequired/minimum qualificationsBachelor's Degree AND 4+ years experience in training, education, information technology (IT), cloud systems, datacenter environments, server environments, or computer technologiesOR equivalent experience that may substitute for a degree.Microsoft Certified Trainer (MCT) Certification.4+ years as a motivating communicator, able to helpcustomers turn abstract concepts into realitythrough consultative teaching capabilities.FluencyinEnglish with 4+ years of experiencefacilitatingtrainingandsupport of Learner audiences.Business fluency in English with 4+ years of experiencecollaborating on internal business projects.2+ years of experience with course qualifications and delivery experience inMicrosoft titlesfocused on M365 Copilot and agents.2+ years of experience demonstrating ability to support the development of engaging video content.2+ years of experience in social media influence and advocacy in technical context and ability tocontribute to strategic social media initiatives that connect with target audiences across modern digital platforms.Additional or preferred qualificationsYou will have conductedbothvirtualandin-persontrainingmodalitiesof Microsoft Official Curriculum.Experience with MicrosoftCopilot andAzuretechnologies for professional use outside of training instruction—especially in areas such as application development, DevOps, cloud architecture, security, data platform engineering, data science, or AI—is a strong advantage.Proficiencyin a second language such as Portuguese,Spanish or French.ResponsibilitiesCollaboration and EngagementShares relevant content to Learning teams and stakeholders to drive direction of a training area.Provides up-to-date knowledge about the content area to content development peers and other cross-functional teams.Collaborates with curriculum managers to understand the content and ensure the full curriculum is being delivered by trainers.Connects operations needs to learning programs and interventions and ensures compliance with necessary trainings.Identifies new training opportunities as necessary.Skilling DeliveryDelivers one of several single to multi-day skilling offerings or other learning experiences either in person or virtually to target audience with no supervision.May focus on training courses that are more specialized or niche.Drives learning delivery through leveraging multiple modes (e.g., presentations, discussions, labs, simulations) to cover appropriate information.Embraces digitally enhanced instructor led capabilities to effectively deliver technology-based learning experiences.Engages with learners to ensure content and concepts are being understood and are aligned with learner goals (e.g., internal and external learner partnership).Incorporates and builds on classroom management techniques (e.g., flexible learning skills, behavioral reinforcement, time management) to reinforce learning, attendance, and engagement.Asks for questions and supports an environment where questions can arise.Monitors the progress of learners on major topic areas and assesses knowledge gaps to appropriately reinforce important learnings.Facilitates hands on lab activities to further build upon learning.Skilling PreparationSupports the preparation of skilling offerings for specific audience and learner goals and objectives.Translates technical skilling information and content into digestible language and terminology.Structures skilling offerings through strong technical knowledge of adult learning principles and best practices.Aligns skilling preparation with relevant metrics for measuring success (e.g., cloud consumption, survey feedback).Studies and prioritizes skill-based offerings, fundamentals and/or role-based certifications, or other learning experiences as appropriate independently.Builds a portfolio of multiple fundamentals and/or advanced role based classes or other skilling offerings as appropriate to teach or lead.Seeks out additional resources to solidify understanding of skilling offering.Shares new learning experience areas by leveraging strong working technical knowledge.Seeks out up to date information from key internal stakeholders, including new developments in the topic area, adjustments to previous content, and future improvements with the technology or processes.Incorporates any changes into course content in partnership with relevant stakeholders.Ensures content engineering team has up-to-date product updates and alignment with trainers.Leverages latest features, technologies, and processes and incorporates into appropriate learning experiences to ensure quality learning environment and delivery.Other:Embody our and Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect