
Operational Specialist
Há 24 horas
At Blueground, you will play a pivotal role in shaping the future of living by ensuring seamless operations and enhancing customer experiences.Key Responsibilities:Coordinate Move-In activities for a seamless guest experience, covering entry methods, registrations, parking assignments, and guest requests.Ensure all client move-in paperwork is received prior to check-in and follow up with contacts accordingly.Communicate with clients effectively to ensure an exceptional guest experienceCollaborate with internal and external teams to promptly resolve urgent maintenance issues through organized work orders.Optimize resource allocation by matching activities with suitable resources and grouping tasks for efficient issue resolution.Review, validate, and dispute reports sent from vendors post-move out.Calculate and communicate any charges post-stay from our vendorsEnsure timely handling of all issues in line with internal Service Level Agreements.Identify common guest pain points and contribute to continuous process improvement initiatives.Provide regular feedback to Team Leaders and managers to address needs and resolve issues.Requirements:Bachelor's degree in business, hospitality, operations or relevant field.2-4 years of working experience with solid operational exposure.Proficiency in computer skillsStrong organizational, problem-solving, and multitasking skills.Excellent attention to detail and communication skills.Experience in hospitality and start-ups is a plus.Prior experience in customer-facing roles is advantageous.We are committed to Equal Employment Opportunity and Diversity and Inclusion.
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Operational Support Specialist
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Operational Specialist
1 semana atrás
Salvador, Bahia, Brasil beBeeCustomerService Tempo inteiro R$60.000 - R$90.000At Blueground, you will play a pivotal role in shaping the future of living by ensuring seamless operations and enhancing customer experiences.Key Responsibilities:Coordinate Move-In activities for a seamless guest experience, covering entry methods, registrations, parking assignments, and guest requests.Ensure all client move-in paperwork is received prior...
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Operational Specialist
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Salvador, Brasil beBeeCustomerService Tempo inteiroAt Blueground, you will play a pivotal role in shaping the future of living by ensuring seamless operations and enhancing customer experiences. Key Responsibilities: Coordinate Move-In activities for a seamless guest experience, covering entry methods, registrations, parking assignments, and guest requests. Ensure all client move-in paperwork is received...
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