Sales Operations Specialist

Há 4 dias

Brasília, Brasil Mackinnon Bruce International Tempo inteiro

Title: Sales & Operations Lead Location: Brazil Employment type: Full-time
About the Role
We are expanding our presence in Brazil and seeking a Sales & Operations Lead to ensure every customer order and shipment runs smoothly, from confirmation to delivery.
This is a hands-on role where you will own the order-to-cash cycle, drive continuous improvements, and act as the connector between Sales, Finance, Logistics partners, and customers.
This is an exciting chance to join a fast-growing, international organization where your work directly impacts growth and customer success.
What You'll Do
Manage inbound & outbound logistics , ensuring on-time and in-full delivery.
Own the order-to-cash cycle : processing orders, maintaining accurate records, and overseeing invoicing.
Align demand, supply, and inventory with sales forecasts.
Serve as the daily link between Sales, Finance (external back-office), logistics partners, and customers.
Support billing, collections, and proactive customer communications.
Report weekly KPIs (delivery performance, AR overdue, issue resolution).
Identify bottlenecks and implement improvements for scalability.
What We're Looking For
4–7+ years in sales operations, logistics coordination, or customer operations in a B2B setting.
Hands-on experience managing licensed import partners and 3PL providers.
Strong knowledge of electronic invoicing and commercial documentation in Brazil.
Proficiency in MS Office and comfort with CRM/partner portals.
Excellent communication skills in Portuguese and English.
A customer-first mindset, strong attention to detail, and ability to stay calm under pressure.
Nice to Have
Experience in industrial chemicals, lubricants, or distribution.
Knowledge of foreign-trade documentation and warehouse cycles.
Basic process-improvement skills.
What We Offer
A chance to be a key player in building our Brazilian operations.
The autonomy and responsibility of a lean, fast-paced team.
Competitive compensation and growth opportunities in a future-proof industry.

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