Customer Support Manager

Há 4 dias

Valença, Brasil Preligens Tempo inteiro

OverviewJob title: Customer Support ManagerCompany: Safran Helicopter EnginesLocation: Rio de Janeiro, Rio de Janeiro, BrazilContract type: Permanent • Contract duration: Full-timeRequired degree: Bachelor's Degree • Required experience: More than 3 years • Professional status: Administrative staffSpoken language(s): English Fluent, Spanish IntermediatePublished: **********Job DescriptionDesenvolver contas-chave oferecendo suporte e soluções personalizadas para garantir alta satisfação e fidelização dos clientes na região LATAM (América Latina).Promover nosso Programa de « Suporte por Hora de Voo » como solução customizada para aumentar a disponibilidade e a eficiência das frotas dos clientes na região LATAM (América Latina).Participar do planejamento estratégico com nossas equipes corporativas francesas para o crescimento e expansão dos serviços de manutenção e reparo, alinhando-se as necessidades dos clientes.Elaborar propostas comerciais e negociar contratos que gerem valor e atendam as expectativas dos clientes.Gerenciar e monitorar a rentabilidade dos contratos para cumprir as metas estratégicas da empresa.Job RequirementsFormação de nível superiorFluência com o idioma inglês e saber comunicar em espanhol (diferencial: falar francês).Experiência comprovada em gestão e vendas, preferencialmente no setor de equipamentos aeronáuticos.Fortes habilidades de comunicação, negociação e orientação para o cliente.Capacidade de trabalhar em equipe com visão de crescimento e inovação.Será um diferencial: Conhecimento técnico dos processos MRO de produtos aeronáuticos.Desejável possuir carro e ter a CNH obrigatoriamenteLocate your future workplaceRua Capitao Guynemer *********Rio De JaneiroRio de Janeiro, Brazil#J-*****-Ljbffr

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