Shopify Technical Account Manager
2 semanas atrás
LMG Staffing Solutions is hiring on behalf of our client, a digital agency providing web design, development, and CRO services to ecommerce brands on the Shopify platform.They're seeking a Technical Account Manager to serve as the primary point of contact for a portfolio of Shopify clients.This role includes managing communication, task delegation, project management, technical support, and helping identify opportunities for ongoing site improvements.This is a part-time (approx. 20 hours/week) role to start, with the goal of transitioning to full-time within 2–4 months if it's a good mutual fit.Requirements Key Responsibilities Client Relationship Management Act as the primary point of contact for a portfolio of Shopify-based clients Maintain strong, proactive relationships through weekly or biweekly communication Provide updates on progress, clarify project timelines, and ensure client satisfaction Help identify upsell opportunities based on client needs and service options Technical Implementation (Shopify) Make backend updates in Shopify, such as: Adjusting shipping settings Installing/configuring apps Modifying navigation menus Setting up discounts or promotional banners Updating product or content pages Troubleshoot issues directly on the website or using related tools Project Task Management Translate client requests into actionable tasks Delegate work to internal specialists (designers, developers, SEO, etc.) Track progress in the project management system (e.g., Teamwork) Ensure timely delivery of tasks and clear communication of status updates to clients Performance Monitoring Optimization Conduct quarterly website assessments using a predefined checklist Identify improvement areas across UX, functionality, and conversion performance Recommend priority changes or initiatives based on insights and client goals Internal Collaboration Communication Use Slack, Loom, and Zoom to collaborate with internal team members Participate in weekly team operations meetings and ad hoc client calls Maintain thorough documentation of updates, decisions, and next steps Support a culture of asynchronous communication and proactive coordination Qualifications You may be a strong fit if the following describes you: 2+ years of experience in digital project management, account management, or technical client services Strong communicator who is comfortable being client-facing and working cross-functionally with internal teams Experience supporting clients on technical matters, including site configurations, plugin/app installations, UX/UI feedback, and general troubleshooting Prior experience with website platforms; Shopify experience is highly preferred Familiar with ecommerce, UX/UI principles, analytics, and CRO concepts Highly organized, punctual, and process-oriented Proficient with project management tools such as ClickUp, Asana, or Teamwork Available during standard business hours in the EST time zone (9 AM–5 PM EST) Bonus Experience (Not required, but preferred) Shopify site configuration or development Background in web design or front-end development Experience with ecommerce A/B testing Familiarity with SEO best practices Benefits Flexible hours Remote work Revenue share on accounts you manage Health stipend Home office stipend Continuing education stipend Holidays and paid time off (after trial period)
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Shopify Technical Account Manager
3 semanas atrás
São Paulo, Brasil LMG Staffing Solutions Tempo inteiroLMG Staffing Solutions is hiring on behalf of our client, a digital agency providing web design, development, and CRO services to ecommerce brands on the Shopify platform. They’re seeking a Technical Account Manager to serve as the primary point of contact for a portfolio of Shopify clients. This role includes managing communication, task delegation,...
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Shopify Technical Account Manager
1 semana atrás
São Paulo, São Paulo, Brasil LMG Staffing Solutions Tempo inteiro R$20.000 - R$60.000 por anoLMG Staffing Solutions is hiring on behalf of our client, a digital agency providing web design, development, and CRO services to ecommerce brands on the Shopify platform.They're seeking a Technical Account Manager to serve as the primary point of contact for a portfolio of Shopify clients. This role includes managing communication, task delegation,...
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Technical Account Manager
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São Paulo, Brasil Riskified Tempo inteiroAbout the Role Riskified’s clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The Technical Account Manager will be working cross-functionally to assist our merchants in scaling up the technical aspects of our products. Externally, you’ll be working with brand-name retailers...
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Shopify Technical Account Manager
1 semana atrás
São Paulo, Brasil LMG Staffing Solutions Tempo inteiroLMG Staffing Solutions is hiring on behalf of our client, a digital agency providing web design, development, and CRO services to ecommerce brands on the Shopify platform. They’re seeking a Technical
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Technical Account Manager
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São Paulo, Brasil BEES Tempo inteiroOportunidade de Trabalho – Technical Account Manager (TAM) - BEES AB-InBev Estamos implementando os sistemas do BEES em empresas parceiras e buscamos um(a) Technical Account Manager (TAM) para liderar estratégias técnicas, fortalecer o relacionamento com parceiros e garantir a excelência na entrega dos produtos e serviços BEES. O TAM atua como ponte...
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Technical Account Manager
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São Paulo, Brasil Nubank Tempo inteiroAbout Us Nu is the world’s largest digital banking platform outside of Asia, serving over 118 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people,...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Unspecified Tempo inteiroNu is the world’s largest digital banking platform outside of Asia, serving over 118 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Unspecified Tempo inteiroNu is the world’s largest digital banking platform outside of Asia, serving over 118 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters...
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Technical Account Manager- Brazil
3 semanas atrás
São Paulo, Brasil Dengage Tempo inteiroD.Engage is a leading SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. We are seeking a proactive, high‑performing Technical Account Manager. This role merges skills in...
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Technical Account Manager- Brazil
Há 5 dias
São Paulo, Brasil D •Engage Limited. Tempo inteiroJob Description D.Engage is a leading SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. We are seeking a proactive, high-performing Technical Account Manager at D.engage....
