Operations Efficiency Specialist

About the RoleAs a key member of our team, you will be responsible for executing operational steps with a scalability mindset, delivering operational efficiency, and challenging the status quo.The role involves:Scheduling interviews and communicating with candidates via email, WhatsApp, and phoneNegotiating rates and ensuring smooth onboarding transitionsProviding clear, timely updates and handoffs through shared documents, chat channels, and meetingsCollections, analyzing operational data to identify trends, inefficiencies, and improvement opportunitiesContinuously evaluating and refining workflows to improve scalability and candidate experienceRequired Skills and QualificationsTo succeed in this role, you will need:A Bachelor's degree in Business Administration, Data Analytics, Engineering, Human Resources, or a related field3–6 years of experience at Operations within digital business, or Talent Operations, People Operations, Recruiting OperationsStrong proficiency in Excel or Google Sheets (pivot tables, formulas, dashboards)Excellent written and verbal communication skills (English)BenefitsWe offer a dynamic and fast-paced work environment where you can grow and develop your skills.Our values include being client-first, working at start-up speed, and being AI-forward.What We're Looking ForWe are seeking a highly motivated individual who is passionate about operations efficiency and continuous improvement.If you have a strong desire to make a meaningful impact and contribute to our mission, we encourage you to apply.