Customer Support
Há 6 dias
Customer Support Agent – Portuguese (PT-BR)Localização: Barueri ou cidades próximas (Presencial ou Híbrido)Nível: Júnior / PlenoVagas abertas: 4Sobre a vagaEstamos buscando Customer Support Agents (PT-BR) para integrar nosso time de suporte em crescimento. Procuramos perfis focados em execução, que gostem de resolver problemas, seguir processos e trabalhar orientados a SLA e qualidade de atendimento.Você será responsável pelo atendimento aos clientes via chat e e-mail, resolução de tickets padrão e escalonamento de casos mais complexos quando necessário.ResponsabilidadesAtendimento ao cliente via chat e e-mailResolução de tickets de suporte padrãoCumprimento dos processos internos e SLAs definidosEscalonamento de casos complexos para o time de CSRegistro correto e detalhado das interações com clientesRequisitosExperiência prévia em Customer Support, Call Center ou e-commercePortuguês nativo (Brasil)Inglês básico para leituraPerfil executador, organizado e orientado a SLADiferenciaisExperiência em iGaming, fintech ou meios de pagamentoConhecimento em ferramentas como Zendesk, Intercom ou FreshdeskO que oferecemosOportunidade de fazer parte de uma operação em rápido crescimentoProcessos claros e bem definidosModelo de trabalho presencial ou híbrido em BarueriAmbiente colaborativo e estruturadoInteressou?Candidate-se peloe nosso time entrará em contato.
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Customer Support Analyst
Há 2 horas
São Paulo, Brasil CENTOGENE Tempo inteiroJoin to apply for the Customer Support Analyst role at CENTOGENE . We are looking for a proactive and customer-focused Customer Support Specialist to join our team. The ideal candidate will be responsible for providing excellent customer service, resolving inquiries, and ensuring customer satisfaction. This role requires strong communication skills,...
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Customer Support Manager
4 semanas atrás
São Paulo, Brasil PayJoy Tempo inteiro**About PayJoy**PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the...
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Customer Support Analyst
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São Paulo, Brasil Operative Tempo inteiroGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Operative Only apply if: You are fluent in English (only English resumes will be reviewed) You can commute twice a week to our SP Office. Operative Overview Operative powers the business of media. With over 300 media companies as clients, $ 40 billion+ in...
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Customer Support Agent
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Customer Support Analyst
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São Paulo, Brasil Loadsmart Inc Tempo inteiroARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY? Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)! We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and...
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Customer Support Engineer
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São Paulo, Brasil CloudWalk, Inc. Tempo inteiroJoin to apply for the Customer Support Engineer role at CloudWalk, Inc. About CloudWalk We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network—literally and metaphorically. The Role...
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Customer Support Specialist
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São Paulo, Brasil Castleisland Tempo inteiroOverview Who we are Our vision is simple: a global financial system, without hidden fees or unfair FX rates. With control in the hands of the users instead of the hands of banks. With fund management capabilities to grow your savings for decades and build generational wealth. What we’re looking for Our Customer Experience team is growing and we are looking...
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Director, Technical Customer Support, Global Customer Support
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Customer Support Associate
1 semana atrás
Sao Paulo, Brasil Arrow Electronics, Inc. Tempo inteiro**Position**: Customer Support Associate **What You'll Be Doing**: - Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. - Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. - Responsible for handling more complex...
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Customer Support Specialist
2 semanas atrás
Sao Paulo, Brasil LeanIX Jobs Tempo inteiroLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management.We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support...