Customer Support
Há 6 dias
Customer Support Agent – Portuguese (PT-BR)Localização: Barueri ou cidades próximas (Presencial ou Híbrido)Nível: Júnior / PlenoVagas abertas: 4Sobre a vagaEstamos buscando Customer Support Agents (PT-BR) para integrar nosso time de suporte em crescimento. Procuramos perfis focados em execução, que gostem de resolver problemas, seguir processos e trabalhar orientados a SLA e qualidade de atendimento.Você será responsável pelo atendimento aos clientes via chat e e-mail, resolução de tickets padrão e escalonamento de casos mais complexos quando necessário.ResponsabilidadesAtendimento ao cliente via chat e e-mailResolução de tickets de suporte padrãoCumprimento dos processos internos e SLAs definidosEscalonamento de casos complexos para o time de CSRegistro correto e detalhado das interações com clientesRequisitosExperiência prévia em Customer Support, Call Center ou e-commercePortuguês nativo (Brasil)Inglês básico para leituraPerfil executador, organizado e orientado a SLADiferenciaisExperiência em iGaming, fintech ou meios de pagamentoConhecimento em ferramentas como Zendesk, Intercom ou FreshdeskO que oferecemosOportunidade de fazer parte de uma operação em rápido crescimentoProcessos claros e bem definidosModelo de trabalho presencial ou híbrido em BarueriAmbiente colaborativo e estruturadoInteressou?Candidate-se peloe nosso time entrará em contato.
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Customer Support Manager
4 semanas atrás
São Paulo, Brasil PayJoy Tempo inteiro**About PayJoy**PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the...
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Customer Support Agent
2 semanas atrás
São Paulo, Brasil SoftConstruct Tempo inteiroVBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry powered in-house by BetConstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe...
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Customer Support Analyst
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São Paulo, Brasil Loadsmart Tempo inteiroARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and...
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Director, Technical Customer Support, Global Customer Support
4 semanas atrás
São Paulo, Brasil Palo Alto Networks Tempo inteiro**Company Description** Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...
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Customer Support Associate
1 semana atrás
Sao Paulo, Brasil Arrow Electronics, Inc. Tempo inteiro**Position**: Customer Support Associate **What You'll Be Doing**: - Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. - Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. - Responsible for handling more complex...
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Customer Support Specialist
2 semanas atrás
Sao Paulo, Brasil LeanIX Jobs Tempo inteiroLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management.We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support...
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Customer Support Specialist
2 semanas atrás
Sao Paulo, Brasil LeanIX Jobs Tempo inteiroLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and...
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Customer Support Specialist
Há 7 dias
São Paulo, SP, Brasil SAP Tempo inteiro**We help the world run better** We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support customer‘s request to support. As part of the global Customer Success organization, you will play a critical role in the company’s current and future success as your primary goal will be to analyze and...
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Technical Customer Support
1 semana atrás
São Paulo, Brasil Fluke Tempo inteiro**Responsibilities**: - Find and communicate accurate solutions to issues reported by end users while using Fluke Reliability products through analytical talent and strong troubleshooting abilities. - Work in a strong team environment to provide unparalleled support to customers in a wide variety of industries. - Multi-task during calls to research...
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Customer Support Representative
4 semanas atrás
Sao Paulo, Brasil Airwallex Tempo inteiroIf you’re excited to do the most ambitious work of your career and change the way money moves around the world - join us!**Role**:We’re looking for a dedicated, empathetic team member to join us as a Customer Support Representative to serve our US customer base. We’re looking for proactive, high-energy individuals who have a passion for delivering a...