Customer Support Agent
Há 4 dias
VBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry powered in-house by BetConstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe and secure environment. Job Summary: We are looking for a committed and proactive professional to join our customer support team. The main goal is to deliver efficient, professional service aligned with company standards through live chat, email, and phone channels. About the Company: VBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry powered in-house by BetConstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe and secure environment. Job Summary: We are looking for a committed and proactive professional to join our customer support team. The main goal is to deliver efficient, professional service aligned with company standards through live chat, email, and phone channels. Key Responsibilities: Handle and resolve customer inquiries efficiently, maintaining high standards of productivity and service quality. Assist users with technical issues, account access, financial transactions (deposits and withdrawals), game-related questions, and other related topics. Ensure fast response times and clear communication across all support channels. Use tools such as CRM systems and internal knowledge bases to accurately log interactions and provide proper guidance to customers. Follow operational and quality procedures, ensuring that tone, clarity, and issue resolution are aligned with brand expectations and regulatory standards. Operate in compliance with responsible gaming protocols and industry regulations. Act as the first point of contact for users, delivering empathetic, fast, and professional support. Identify recurring patterns in customer requests and system issues, reporting them to the appropriate internal teams. Actively contribute to achieving team KPIs by maintaining a strong focus on service quality and efficiency. Qualifications: 1 to 3 years of experience in customer support or related roles. Intermediate knowledge of the Microsoft Office suite (Word, Excel, Outlook). Mandatory Requirements: Intermediate to advanced English. Availability for on-site work in São Paulo – SP. Workdays: Employees follow a 5x2 schedule with alternating days off. #J-18808-Ljbffr
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Customer Support Agent
Há 6 dias
Sao Paulo, Brasil SmallWorld FS Tempo inteiro**Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.****Our employees are as diverse as our customer base and we value the sharing of skillsets...
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Customer Support Agent
Há 7 dias
Sao Paulo, Brasil SmallWorld FS Tempo inteiro**Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.** **Our employees are as diverse as our customer base and we value the sharing of skillsets...
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Customer Support Agent
Há 6 dias
São Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a Customer Support Agent to join their team.This is an onsite position. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers’ needs to achieve satisfaction Handle customer complaints, provide...
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Internal Customer Support
4 semanas atrás
São Paulo, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiroJob Description Agent Hiring (U1) Role: Internal/External Customer Support Location: Sao Paulo, Brazil Languages required: English/Italian (2 positions) Salary R$7.000,00 (presencial PJ) or R$6.000,00 (remote PJ) The Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our...
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Customer Support Agent
2 semanas atrás
Sao Paulo, Brasil Wise Tempo inteiro**Customer Support Agent**We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support** teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate about providing an exceptional customer experience,...
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Customer Support Agent
2 semanas atrás
Sao Paulo, Brasil Wise Tempo inteiro**Customer Support Agent**:We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate about providing an exceptional customer experience,...
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Customer Support Agent
2 semanas atrás
Sao Paulo, Brasil Wise Tempo inteiro**Customer Support Agent**: We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate about providing an exceptional customer experience,...
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Customer Support Agent
Há 6 dias
Sao Paulo, Brasil Wise Tempo inteiro**Customer Support Agent**:We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate about providing an exceptional customer experience,...
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Customer Support Agent
Há 7 dias
Sao Paulo, Brasil Wise Tempo inteiro**Customer Support Agent**: We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate about providing an exceptional customer experience,...
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Customer Support Agent
3 semanas atrás
São Paulo, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
