Junior Business Operation Analyst

Há 1 mês

Curitiba, Brasil EBANX Tempo inteiro

EBANX is the leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world. 

Since the beginning of our journey, we have had one mission: to provide global access for everyone. We believe that transforming challenges into opportunities and making the impossible part of the journey is crucial That's precisely why we created a payment technology that builds bridges between people and businesses every day in 29 rising markets across the globe. 

We call ourselves ebankers, we are global thinkers, we value diversity, we foster creativity and we work hard to connect businesses and people worldwide through payments. Let's make history together?

We are seeking a Junior Business Operation Analyst focused on Merchant Experience to be part of a high-growth technology and payments company with a solid track record of delivering high value to our customers. By joining us, you will have the opportunity to be a part of our growing Corporate Initiatives Team. The ebanker will work with the Merchant Experience Team focused on all Merchants, you will find many opportunities to engage with different business areas (technology teams, fraud prevention, commercial and merchant services) and improve the overall performance of payment solutions offered by EBANX.

As a Merchant Experience Analyst, you will be responsible for:

Resolution of operational tickets from merchants; Connecting with various areas of EBANX to achieve the best resolution of demands; Responding to tickets according to pre-established SLAs (Service Level Agreements); Participating in internal improvement projects; Conducting training for merchants on the use of the Dashboard and other EBANX tools;

Main requirements for this position:

Outstanding data driven mindset and problem-solving skills; Experience in a fast-paced, data-driven environment; Good communication skills, both verbal and written; Organization and proactive mind; Experience in presenting and conducting meetings; Excellent Microsoft Powerpoint and Excel skills; Advanced in English.

What else would we like to see?

Customer Service Experience Strong communication skills Storytelling skills; Desire to see the big picture; Advanced Spanish is a differential.

EBANX offers:

Spanish, English, and Portuguese classes; Meal Allowance; Transportation voucher (if needed); WAVES - Program of goals and results (variable compensation); EBANX Play - Wellness (Gympass, e-Sports, SESC ); EBANX Education: financial support for undergraduate, graduate, and MBA programs so you can develop important skills for your career; EBANX Skills: budget for workshops and courses; EBANX Flexible: Birthday Day Off; Semi-flexible hours (8 hours a day - Monday to Friday); EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women; EBANX Health: Health and Dental Insurance, with subsidy for dependents and medicine subsidy for ebankers; Life Insurance: Life Insurance 100% paid by EBANX; Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics stores, and more

  • Junior Business Analyst

    1 semana atrás

    Curitiba, Brasil Winged Recruitment Tempo inteiro

    Excited about navigating the intricate landscape of business analysis and driving impactful insights? Winged Recruitment is thrilled to present an exceptional opportunity for aspiring Junior Business Analysts to embark on a rewarding career journey. Leveraging our innovative approach to talent acquisition and cutting-edge AI technology, we provide a unique...

  • Business Analyst

    1 semana atrás

    Curitiba, Paraná, Brasil EWAVE DO BRASIL INFORMATICA LTDA Tempo inteiro

    The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in...

  • Business Analyst

    2 semanas atrás

    Curitiba, Brasil Meister Solutions Tempo inteiro

    We are Meisters Solutions, a Digital Development company member of Digiu Digital group. We have over 20 years of expericence and more than 500 digital projects delivered. Our purpose is to become part of the infrastructure of our clients. We're specialized in digital transformation, automation and integration of processes within companies. **Technical...

  • Business Analyst

    1 semana atrás

    Curitiba, Paraná, Brasil Meister Solutions Tempo inteiro

    We are Meisters Solutions, a Digital Development company member of Digiu Digital group. We have over 20 years of expericence and more than 500 digital projects delivered.Our purpose is to become part of the infrastructure of our clients. We're specialized in digital transformation, automation and integration of processes within companies.Technical...

  • Business Analyst

    1 semana atrás

    Curitiba, Paraná, Brasil Ewave Do Brasil Tempo inteiro

    Requisitos Qualifications Bachelor's Degree in: Computer Science, Business or related field, Experience as a Business Analyst, Solutions Engineer or similar with special focus on the business aspectsof the technical solution in a global environment, Deep understanding of business analysis techniques and processes to address business requirementsfocused on...

  • Business Analyst

    2 meses atrás

    Curitiba, Brasil Meister Solutions Tempo inteiro

    We are Meisters Solutions, a Digital Development company member of Digiu Digital group. We have over 20 years of expericence and more than 500 digital projects delivered. Our purpose is to become part of the infrastructure of our clients. We're specialized in digital transformation, automation and integration of processes within companies. **Technical...

  • Business Analyst

    1 semana atrás

    Curitiba, Paraná, Brasil Ewave do Brasil Tempo inteiro

    Requisitos Qualifications Bachelor's Degree in: Computer Science, Business or related field, Experience as a Business Analyst, Solutions Engineer or similar with special focus on the business aspectsof the technical solution in a global environment, Deep understanding of business analysis techniques and processes to address business requirementsfocused on...

  • Business Analyst

    1 semana atrás

    Curitiba, Paraná, Brasil Volvo Group Tempo inteiro

    Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will doAs a Senior Business Analyst you will be involved in...

  • Business Analyst

    Há 1 mês

    Curitiba, Brasil Volvo Group Tempo inteiro

    Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will doAs a Senior Business Analyst you will be involved in...

  • Business Analyst

    2 semanas atrás

    Curitiba, Paraná, Paraná, Brasil Ewave do Brasil Tempo inteiro

    Requisitos Qualifications Bachelor's Degree in: Computer Science, Business or related field, Experience as a Business Analyst, Solutions Engineer or similar with special focus on the business aspectsof the technical solution in a global environment, Deep understanding of business analysis techniques and processes to address business requirementsfocused...

  • Business Analyst

    2 semanas atrás

    Curitiba, Paraná, Paraná, Brasil Ewave do Brasil Tempo inteiro

    Requisitos Qualifications Bachelor's Degree in: Computer Science, Business or related field, Experience as a Business Analyst, Solutions Engineer or similar with special focus on the business aspectsof the technical solution in a global environment, Deep understanding of business analysis techniques and processes to address business requirementsfocused...

  • Business Analyst

    2 semanas atrás

    Curitiba, Paraná, Paraná, Brasil Ewave do Brasil Tempo inteiro

    Requisitos Qualifications Bachelor's Degree in: Computer Science, Business or related field, Experience as a Business Analyst, Solutions Engineer or similar with special focus on the business aspectsof the technical solution in a global environment, Deep understanding of business analysis techniques and processes to address business requirementsfocused...

  • Business Analyst

    1 semana atrás

    Curitiba, Paraná, Paraná, Brasil Ewave do Brasil Tempo inteiro

    Requisitos Qualifications Bachelor's Degree in: Computer Science, Business or related field, Experience as a Business Analyst, Solutions Engineer or similar with special focus on the business aspectsof the technical solution in a global environment, Deep understanding of business analysis techniques and processes to address business requirementsfocused...

  • Business Analyst

    Há 2 dias

    Curitiba, Paraná, Paraná, Brasil Ewave do Brasil Tempo inteiro

    Requisitos Qualifications Bachelor's Degree in: Computer Science, Business or related field, Experience as a Business Analyst, Solutions Engineer or similar with special focus on the business aspectsof the technical solution in a global environment, Deep understanding of business analysis techniques and processes to address business requirementsfocused...

  • Business Analyst

    1 semana atrás

    Curitiba, Paraná, Brasil Ab Volvo Tempo inteiro

    Select how often (in days) to receive an alert: Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. As a Senior Business...

  • Junior Business Analyst

    2 meses atrás

    Curitiba, Brasil TalentKompass Deutschland Tempo inteiro

    **LOCATION**: Remote Work **SCHEDULE**: Part-time Are you eager to hone your business analysis skills and kick-start a thriving career in this vibrant field? Would you like to collaborate with a prestigious Management Consulting company in Germany and gain hands-on experience in evaluating business operations? TalentKompass Deutschland is excited to...

  • Business Analyst

    4 semanas atrás

    Curitiba, Brasil EWAVE DO BRASIL INFORMATICA LTDA Tempo inteiro

    The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in...

  • Business Analyst

    3 semanas atrás

    Curitiba, Brasil EWAVE DO BRASIL INFORMATICA LTDA Tempo inteiro

    The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in...

  • IT Business Analyst/analista de Negócios

    Há 4 dias

    Curitiba, Brasil Meister Solutions Tempo inteiro

    _**Company Overview**:_ Digiu Digital Group is a pioneering technology consultancy company with a distinguished track record spanning over two decades in digital transformation, digital commerce, and customer experience. Renowned for our prowess in automating and modernizing processes, we boast a portfolio of over 500 digital projects across 15+ countries....

  • IT Business Analyst

    Há 3 dias

    Curitiba, Brasil Meisters Solutions Tempo inteiro

    **Nível**: Analista **Cursos de**: ANÁLISE E DESENVOLVIMENTO DE SISTEMAS, Information Technology, Software Engineering, cursando tecnologia em gestao da tecnologia da informação **Escolaridade**: Graduação - Completo **Tipo de contrato**: CLT **Jornada de trabalho**: De segunda à sexta, das 8h às 17h Disponibilidade para home-office **Benefícios**:...