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HR Specialist LATAM
5 meses atrás
Sobre a NCR
A NCR Corporation (NYSE: NCR) é líder na transformação, conexão e execução de plataformas de tecnologia para bancos, lojas e restaurantes autogerenciados. A NCR está sediada em Atlanta, Geórgia, com 38.000 funcionários em todo o mundo. NCR é uma marca comercial da NCR Corporation nos Estados Unidos e em outros países.
Our HR Specialist r esponds to inquiries regarding HR policy and procedure, the HR Portal and HR self-service forms associated with particular HR transactions.
Key Roles and Responsibilities:
Primary responsibility of role is to respond to inquiries regarding HR policy and procedure, the HR Central Portal and HR self-service forms associated with particular HR transactions Interact directly with managers, employees, and other HR staff; Accepts and routes requests for assistance over the telephone, via e-mail, via live chat, and through web forms, working directly with employees to resolve recurring or standard HR related concerns. Ensure regional processes are aligned with the HR model and structure maximizing efficiency through the use of HR portal technology, HR Central and subject matter experts. Key HR Projects and Initiatives: Participate and assist in the direction of various projects, providing oversight and/or coordination of key projects within the HR team. HR Service Delivery Education & Training: Train new talent and educate current talent relative to ongoing upgrades and changes, including developing accurate and updated documentation. Provides language support for policies, procedures and transactions in the NAMER and LATAM region with principal support for Brazil. Handles health and safety tasks for Brazil. Manages transactions for HR Purchasing which includes generating and monitoring purchase orders and invoice processing. Gathers information and records data in HR tools Monitors transaction status and escalates transactions, as necessary Provides feedback regarding accuracy of internal knowledge articles and other customer contact tools. Prepares error-free written communication including e-mails and letters Escalation of appropriate actions to other parties Follow up with employees to ensure completion of task within specified performance parameters Generates daily and weekly incident reporting, translate/create documents, as necessary Translates/creates documents, as necessary Provide HR, Payroll, Benefits support at a generalist level Employees Data: Guarantee that employees keep their personal data updated in Workday Personnel files: Keep the documents filed and in order Gather documentation to support labor claims Support local events for HR ProgramsWork Environment :
Day shift to accommodate NAMER and LATAM operations. Involves prolonged periods of PC usage in a fast-paced environment. Is accountable for continuously receiving and handling high volumes of work orders. Works in a team environment; interacts with multiple internal and external contacts.Key Competencies
Process Improvement. Analytical Skills Results Focus Technology Savvy Project Management Global Mindset Problem Solving Skills Strong Communication SkillsBasic Qualifications and Experience:
Bachelor’s degree At least 1 to 3 years of related experience Proficient Portuguese, Spanish and English speaker who can read, write, and effectively communicate in the same languages. Excellent Business Writing and Verbal Communication Skills Proficiency in Microsoft Word Excel and Outlook Attention to Detail and Organization Demonstrated ability to handle multiple tasks simultaneously and work in a fast-paced environmentAs ofertas de emprego estão condicionadas à aprovação dos critérios de triagem aplicáveis a vaga.
Declaração de oportunidade de emprego igualitária
Integrado aos nossos valores compartilhados está o compromisso da NCR com a diversidade e a igualdade de oportunidades de emprego. Todos os candidatos qualificados são considerados aptos a ocupar a vaga, independentemente de sexo, idade, raça, cor, credo, religião, nacionalidade, deficiência, orientação sexual, identidade de gênero, serviço militar, informações genéticas ou qualquer outra característica ou conduta protegida por lei. A NCR está comprometida em ser uma empresa globalmente inclusiva, onde todas as pessoas são tratadas de maneira justa, reconhecidas por sua individualidade, promovidas com base no desempenho e incentivadas a se esforçar para alcançar o máximo do seu potencial. Devemos entender e respeitar as diferenças entre todas as pessoas. Cada indivíduo da NCR é responsável por isso e por apoiar um ambiente globalmente diverso.
Declaração para Consultorias de Recrutamento Externo
Para TODAS as consultorias de recrutamento: a NCR só aceita currículos de consultorias listadas como fornecedores. Não encaminhe currículos para o nosso sistema de rastreamento de candidatos, colaboradores ou qualquer instalação da NCR.
A NCR não se responsabiliza por quaisquer taxas ou encargos associados a currículos não solicitados.
