Global Customer Campaigns Coordinator

3 semanas atrás

Brás Amazon AWS Services Brazil Ltd Tempo inteiro
The AWS Global Customer References team is looking for a Global Customer Campaigns Coordinator to play a vital role in producing our customer content in line with the priority campaigns. They will act as a content coordinator developing and curating content that is relevant, impactful and fully aligned with the global field marketing and global field sales teams. They will orchestrate content delivery to help content authors identify opportunities to rewrite, repurpose and create new content for compelling storytelling that improves customer journeys. Working hand in hand with information and content architects, they will manage content audits and analysis to find gaps in the content experience and recommend the structured content needed to fill those gaps. They will inform requirements to ensure our content platforms develop guardrails and enhancements needed to create a content supply chain with reusable content assets that allow AWS to consistently produce high quality web content.

Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities
- End-to-end understanding of the content supply chain to optimize planning, producing, measuring, reporting and reusing content
- Manage asset ingestion and organization of content assets, creating naming conventions, collections and storage for both published and unpublished content assets ensuring efficient maintenance of the assets
- Engage with stakeholders in global field marketing and global sales teams
- Develop a strategy for curating and repurposing existing content to help marketers maximize reach and impact to improve customer engagement
- Has a clear understanding of contextual design and structured storytelling in a way that allows for customer engagement and increased content reuse and categorization
- Strong analytics skills to measure content performance, set benchmarks and derive insights for continuous improvement and generate asset reports
- Monitor and audit assets to adhere to established governance and ensure process standards are followed for assets.
- Provide analytical and valuable insights for decision-making support for key projects and management
- Work closely with various business functions to identify opportunities

About the team
Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is
why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion
that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-
rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Sao Paulo, SP, BRA

BASIC QUALIFICATIONS

- 2+ years of professional non-internship marketing experience
- Experience in a marketing role

PREFERRED QUALIFICATIONS

- Experience using integrated campaigns to solve brand/business challenges

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