verint

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our...

100% home office PJ Faixa salarial: Negotiable EVOX is looking for a IP Telephony Engineer Principal to work with one of our clients. The position will primarily focus on PCI compliance activities, onboarding, and support for the Verint platform, while also providing IP telephony engineering support throughout the technology transition. The professional...

Alertar supervisores sobre agentes fora da escala ou com baixa aderência.Ajustes de escala em tempo realReorganizar pausas, intervalos e alocações de agentes conforme a demanda.Realocar agentes entre filas ou canais (voz, chat, e-mail).Análise de indicadores operacionaisMonitorar KPIs como TMA (tempo médio de atendimento), TME (tempo médio de espera),...

Keeta, the international subsidiary of global delivery leader Meituan, is driven by a clear mission: We help people eat better, live better. Building on our parent company's 16 years of technological and operational expertise mastered in China, we are leading a global transformation in food and consumer product delivery. Since our start in 2023, Keeta has...

DescriptionCome work for a large global financial and insurance products company! This is your chance !!Start a successful career in a renowned company in the international market! Great opportunity!Global insurance and asset management company seeks a responsible, organized, dynamic and team-oriented person.ResponsibilitiesThis role previously supported...

DescriptionAt Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results...

Resumo das principais atividades e qualificações do cargo:Previsão de Demanda e Dimensionamento (Forecast & Capacity)Elaboração, análise e atualização contínua do Forecast (previsão de volume de chamadas/atendimentos, Tempo Médio de Atendimento - TMA, absenteísmo e turnover).Dimensionamento de quadro de pessoal (Capacity Planning) e definição...

Resumo das principais atividades e qualificações do cargo: Previsão de Demanda e Dimensionamento (Forecast & Capacity) Elaboração, análise e atualização contínua do Forecast (previsão de volume de chamadas/atendimentos, Tempo Médio de Atendimento - TMA, absenteísmo e turnover). Dimensionamento de quadro de pessoal (Capacity Planning) e...

Resumo das principais atividades e qualificações do cargo: Previsão de Demanda e Dimensionamento (Forecast & Capacity) Elaboração, análise e atualização contínua do Forecast (previsão de volume de chamadas/atendimentos, Tempo Médio de Atendimento - TMA, absenteísmo e turnover). Dimensionamento de quadro de pessoal (Capacity Planning) e...

Estamos em busca de profissionais analíticos, ágeis e orientados a resultados para integrar nossa equipe na área de Real-Time Analyst (RTA).A oportunidade é para início imediato, e os candidatos aprovados poderão iniciar suas atividades assim que concluídas as etapas do processo seletivo e os procedimentos necessários para contratação Sobre a...

Estamos em busca de profissionais analíticos, ágeis e orientados a resultados para integrar nossa equipe na área de Real-Time Analyst (RTA).A oportunidade é para início imediato, e os candidatos aprovados poderão iniciar suas atividades assim que concluídas as etapas do processo seletivo e os procedimentos necessários para contratação Sobre a...

Estamos com oportunidade para o time de Planejamento! Pra você que quer se desafiar numa área que acompanha de perto os indicadores operacionais dos nossos colaboradores, tem um olhar analítico e focado para garantir a melhor experiência, seu lugar é aqui! Venha fazer parte desse time! Responsabilidades Reportar cenário de Operações Atribuir e...

Estamos em busca de profissionais analíticos, ágeis e orientados a resultados para integrar nossa equipe na área de Real-Time Analyst (RTA).A oportunidade é para início imediato, e os candidatos aprovados poderão iniciar suas atividades assim que concluídas as etapas do processo seletivo e os procedimentos necessários para contratação Sobre a...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our...

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results...

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our...

Wise is a global technology company, building the best way to move and manage the world’s money.Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you...