Merchant Operations Senior Analyst

1 day ago Be among the first 25 applicants About The Company If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay). To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more. Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results. About The Team/role Responsible for the quantity and quality of merchant supply, and continuously optimizing merchant operations. In this role, you'll be... Acquisition Planning: Analyze merchant performance, identify growth opportunities across different dimensions, and guide the BD team to efficiently acquire high-value merchants. Operation Policies: Adjust operational policies to improve merchant supply quality, solve merchant issues, boost merchant connectivity and productivity, and ensure healthy platform operations. Merchant Promotion: Develop merchant promotion strategies, leverage merchant subsidy resources, and collaborate with the BD team for implementation. Micro-Market Competition: Develop competitive maps, design exclusive strategies for key merchants, and align merchant activities to increase market share in target areas. Cross-Team Collaboration: Work with the Delivery team to balance supply and demand, and improve delivery experience. We're eager to be in touch because you have... Bachelor’s degree or above, with 5+ years of work experience; experience in internet merchant strategy, business analysis, or related fields is preferred. Strong logical and structured thinking, skilled in summarizing and refining information; data-sensitive with basic data analysis skills. Honest, good at communication and collaboration, self-motivated. Proficient in English as a working language. Experience in international business. Proficient in SQL. Outgoing personality. Willingness to be assigned overseas. You'll love working at DiDi because... We create user value: We strive to always create valuable experiences for our users in everything we do, focusing on innovation that is safe, pleasant, and efficient. We are data-driven: We are strong believers in making informed decisions, analyzing valuable metrics to navigate the business landscape strategically. Win-win Collaboration: Success is a team sport. When we help partners and colleagues win, we win too. We communicate with candor and execute with excellence. Integrity: We are people who always want to do the right thing, with sincere intentions and respectful listening. Growth: We always strive to do better, venturing beyond comfort zones, learning from mistakes, and helping each other grow. Diversity and Inclusion: We respect each other and believe in equal opportunities. Diversity & Inclusion Diversity is a non-negotiable value of who we are. We practice inclusion, plurality, and respect. We count on the governance of the Diversity Committee, which works together with HR, leadership, and identity groups—99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written; there remains a long road before us. This position is open to everyone, including pregnant people and people with disabilities (PwD). Referrals increase your chances of interviewing at 99 by 2x. #J-18808-Ljbffr