Manager, Employee Relations Advisor

Há 1 mês

São Paulo, Brasil Mastercard Tempo inteiro
Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Employee Relations Advisor

Overview:
Mastercard is looking for a Manager, Employee Relations Advisor to join its Global Employee Relations team. Working closely with People Business Partners, employment law, compliance, and business stakeholders. The primary focus of this role is to support and assist in the development and administration of our performance management process. The ideal candidate will help foster a positive and productive work environment by ensuring fair and consistent performance management practices. The desired candidate will leverage ER best practices and processes to support our culture of decency and fairness consistent with Mastercard values and local laws.
This position will be based in Sao Paolo, Brazil.

Role:
  • Assist in the administration of our performance management process.
  • Provide support to employees and managers in understanding and using performance management tools and systems.
  • Respond to employee and manager inquiries regarding performance issues, providing guidance and support.
  • Assist in the resolution of employee conflicts and performance-related concerns.
  • Participate in investigations related to performance issues and employee complaints.
  • Help to ensure that performance evaluations are completed accurately and on time.
  • Assist in the preparation of performance-related documentation, including Coaching Plans.
  • Help coordinate training sessions for managers on performance management best practices.
  • Provide advice to People Business Partners, managers and employees about company policies and processes.
  • Partner with internal employment counsel, compliance and People Business Partners to effectively manage employee relations issues.
  • Establish strong cross-functional relationships at all levels and geographies.
  • Demonstrate a change management mindset through identification of opportunities to enhance the employee experience through process improvement and refinement of services; offer potential solutions to drive greater stakeholder satisfaction. Actively engage in change to drive successful execution.
  • Demonstrate expected behaviors; identify and escalate issues in an appropriate and timely manner.
All About You:
  • Strong analytical/fact based decision-making skills combined with the ability to think innovatively.
  • Knowledge of applicable Employee Relations policies/procedures and business practices.
  • General knowledge of applicable employment laws and regulations.
  • Ability to work in a global, matrixed, and complex business.
  • Demonstrates superior judgment and ability to effectively partner and influence across the organization.
  • Ability to handle sensitive and confidential information with discretion.
  • Ability to multi-task in a fast-paced environment with composure.
  • Strong organizational/time management skills.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills with demonstrated patience, tact, and respect.
  • Exceptional detail and follow-up skills.
  • Fluency in Portuguese and Spanish (both written and spoken) is required.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Bachelor's Degree required.
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and;
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
#J-18808-Ljbffr

  • Manager, Employee Relations Advisor

    Há 2 dias

    São Paulo, Brasil Mastercard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Employee Relations Manager

    3 meses atrás

    São Paulo, SP, Brasil Johnson & Johnson Tempo inteiro

    Johnson & Johnson is currently seeking a Employee Relations and Labor Relations Manager (Fix Term Position) to join our ERLR Team located in Sao Paulo Brazil. - Manage assigned operational activities to achieve target key performance indicators, operational level agreements and service levels. - Ensure timely and compliant handling of all assigned grievance,...

  • Employee Relations Specialist, Employee Relations

    Há 2 dias

    Sao Paulo, Brasil Amzn Servicos de Varejo do Bra Tempo inteiro

    Law Bachelor’s degree; advanced degree, legal degree, or other specialized training in labor/employee relations a significant plus - Direct experience in employee relations, labor relations, or labor/employment law with an emphasis on labor and employee relations work - Experience preferably in the manufacturing/supply chain area In-depth understanding of...

  • Employee Relations Manager

    7 meses atrás

    Sao Paulo, Brasil Thermo Fisher Scientific Tempo inteiro

    As a member of the Culture and Counsel platform, the Employee Relations (ER) Manager will be responsible for conducting sensitive investigations into potential policy and/or Code of Conduct violations in the LATAM region. The ER Manager will act as a neutral party through all aspects of the investigation and will ensure a timely, fair, and quality process...

  • Gerente de Employee Relations

    7 meses atrás

    Sao Paulo, Brasil AstraZeneca Tempo inteiro

    AstraZeneca is one of the most fascinating biopharmaceutical companies in the world. From researchers to sales people, from lab technicians to the legal department, we all have a mission to turn ideas into science, science into revolutionary medicines that save and extend patients’ lives and benefit society. Our portfolio is solid and our pipeline is...

  • Employee Relations and Labor Relations Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Johnson & Johnson Tempo inteiro

    Key Responsibilities- Manage operational activities to achieve target key performance indicators, operational level agreements, and service levels.Job Details- Ensure timely and compliant handling of grievances, disciplines, and policy interpretation requests.- Provide advice and counsel to ER/LR Specialists.- Conduct collective bargaining agreement...

  • Employee and Labor Relations Advisor

    7 meses atrás

    Sao Paulo, Brasil TikTok Tempo inteiro

    Responsibilities **About Us**: ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok. **Why Join Us**: Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is...

  • Senior Employee Relations Advisor – Wise

    2 meses atrás

    São Paulo, Brasil Wise Tempo inteiro

    Titulo da Vaga: Senior Employee Relations Advisor Nome da Empresa: Wise Localização: São Paulo – SP Descrição da Vaga: Company Description: Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending...

  • Labor Relations Manager

    7 meses atrás

    Sao Paulo, Brasil Citi Tempo inteiro

    The Labor Relations Manager is accountable for the management of complex/critical/large Labor Relations Strategy in the franchise. Requires a comprehensive skill set that enables the relationship of multiple areas of the organization and how they interact in order to achieve the objectives of the function. Excellent communication skills required in order to...

  • Manager, Employee and Labor Relations Brazil

    Há 6 horas

    Sao Paulo, Brasil Kenvue Tempo inteiro

    **Manager, Employee and Labor Relations Brazil**-2307002373W **Description** Kenvue is currently recruiting for a Manager, Employee and Labor Relations (ER/LR) Brazil. This position reports into ER/LR Sr. Manager LATAM and is based at São José dos Campos, Brazil. **Who We Are** At Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we...

  • Employee and Labor Relations

    Há 6 horas

    Sao Paulo, Brasil Kenvue Tempo inteiro

    **Employee and Labor Relations - HR SPECIALIST**-2307003011W Description Johnson & Johnson New Planned Consumer Health Company, based in Skillman, N.J., is one of the world's largest consumer health and personal care products company. Our consumer companies produce many of the world's most trusted brands, among them JOHNSON'S® Baby, BAND-AID®,...

  • Labor Relations Manager

    7 meses atrás

    Sao Paulo, Brasil General Motors Tempo inteiro

    **Job Description**: At General Motors we pride ourselves on designing, building and selling the world's best vehicles. We are seeking a new generation of visionaries to help launch bold engineering and business initiatives, and shape new directions for General Motors. The Labor Relation Manager has the following challenges: - Lead the Collective...

  • Employee Relations Lead

    4 semanas atrás

    São Paulo, Brasil Citibank Tempo inteiro

    The Employee Relations Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the...

  • Employee Relations Labor Relations Head, Latam

    Há 5 horas

    Sao Paulo, Brasil Johnson & Johnson Tempo inteiro

    Johnson & Johnson is currently recruiting an Employee Relations Labor Relations Head, LATAM. This position will be located in São Paulo, Brazil, and may have hybrid remote capabilities. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative...

  • Employee Relations Lead

    3 semanas atrás

    São Paulo, Brasil Citibank Tempo inteiro

    The Employee Relations Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the...

  • Regional Sr Manager Labor Relations

    2 semanas atrás

    São Paulo, Brasil DHL Germany Tempo inteiro

    Sobre a DHLDHL Supply Chain is Hiring!At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better...

  • Employee Relations Lead

    4 semanas atrás

    São Paulo, SP, Brasil Citi Tempo inteiro

    **Responsibilities**: - Participates in a range of regulatory exams and internal audit reviews. - Responds to workplace concerns on behalf of senior management. - Works with the Employment Law team in the investigation of and response to agency charges and litigation. - Partners with internal stakeholders such as Compliance, Citi Security and Investigative...

  • People Lead Labor Relations Manager

    2 meses atrás

    São Paulo, Brasil Mondelez International Tempo inteiro

    Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible.Our employees are key ingredients to our success, and you will help deliver high-quality labor relations strategies. To accomplish this, you will provide support to managers, site leaders, and the labor function generally.How you will...

  • Labor and Employee Relations Business Partner- Latam

    2 meses atrás

    São Paulo, SP, Brasil Veralto Tempo inteiro

    Imagine yourself - Owning your ambition and fueling your career growth. - Thriving in a supportive team environment that inspires you to strive for excellence. - Collaborating with a vibrant, diverse, global team. Whether we’re ensuring the continued availability of clean drinking water, protecting our waterways, or enhancing the traceability, color...

  • Employee Relations Lead

    3 semanas atrás

    São Paulo, Brasil Citigroup Inc. Tempo inteiro

    The Employee Relations Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the...