Junior Analyst Customer Service

Há 7 dias

São Paulo, São Paulo, Brasil PUMA Tempo inteiro
**YOUR TALENT**:
- Advanced Excel;
- Organization;
- Intermediate English (differential);
- Proactivity;
- Self-management;
- Experience in the area or similar positions;
- Analytical capacity.
**YOUR MISSION**:
- Execute with the commercial team the management of customer orders, in order to reach the daily production capacity of logistics.
- Execute orders, packing lists, and appointments in order to ensure delivery to the customer as requested.
- Ordering customer particularities with their deadlines and markup, to ensure the execution of what was negotiated with the customer.
- Register new stores in order to keep the customer database up to date.
- Register products and send them to the customer, in order to contribute to the release of orders for the new collection.
- Make improvements in Customer Service processes, to contribute to the efficiency of daily activities.
- Carry out the monitoring of the return process, in order to contribute to the solution of customer doubts and problems.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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