Customer Service Quality Analyst

Cargo: Customer Service Analyst**Local**: JK Office (São Paulo/SP)Modelo de trabalho: HíbridoCLevel: C37Esse profissional será responsável por atender as necessidades do cliente, considerando os processos e KPI’s da área; terá como atividade todo o ciclo de vida do pedido, desde seu lançamento até sua entrega. Terá conexões com múltiplos setores...

OverviewUnder direct supervision, the Service Desk Analyst I delivers end-to-end support in accordance with IT service level agreements. By partnering with end-users and technology groups, the Analyst ensures all incidents are analyzed, resolved, and reported back within the promised time frames.Compensation: $800 USD / monthLocation Type: RemoteJob...

Our client is seeking a meticulous and results-oriented Quality Assurance (QA) Specialist to join their Contact Center team supporting the German and Austrian Sales Department. This key role focuses on ensuring exceptional customer interactions, enhancing team performance, and upholding company quality standards. Collaborating with supervisors and the...

EnergyCasino is a well-established, innovative online casino based on the sunny island of Malta.Over the years, we've strived to provide our customers with a first class gaming experience while helping our employees grow and achieve their career goals. We pride ourselves on being a customer-focused company, committed to providing exceptional service to our...

Casumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Join us at Casumo, where you are invited to be your authentic YOU-MO!**Company Overview**:Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino company...

**Position Overview**: **Key Responsibilities**: - Provide excellent customer experience aligned with company values. - Provide proactive updates to customers when necessary to ensure smooth experience. - Collaborate with your team to identify and address any recurring customer issues. - Take ownership of customer inquiries and strive to provide seamless...

**Position Overview**:We are a pioneering organization specializing in the online gaming and entertainment industry. We are a young, dynamic, and innovative company seeking individuals who share the same entrepreneurial spirit and want their voices to be heard, and their ideas materialized. Join us, and you'll become part of a large, fast-paced,...

Position OverviewThe Customer Service Agent is responsible for delivering exceptional customer service while actively promoting and selling the company's services. This role involves engaging with customers from diverse backgrounds to address their needs, resolve issues, and drive sales. The ideal candidate will possess a blend of sales skills and customer...

We are seeking a passionate and experienced Customer Service & Player Ops Trainer to join our dynamic team. In this role, you will play a crucial part in ensuring our customer service representatives deliver exceptional service by providing comprehensive training programs and ongoing coaching. You will be responsible for designing, developing, and delivering...

EnergyCasino is a well-established, innovative online casino based on the sunny island of Malta.Over the years, we've strived to provide our customers with a first class gaming experience while helping our employees grow and achieve their career goals. We pride ourselves on being a customer-focused company, committed to providing exceptional service to our...