Senior Specialist, Implementation

3 semanas atrás

São Paulo, São Paulo, Brasil MasterCard Tempo inteiro
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior Specialist, Implementation
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior Specialist, Implementation
In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard and some complex implementation activities ensuring quality and reliability of the implementations.
**Job Description**:
Major Accountabilities:
- Provide end-to-end project execution throughout processing implementation projects
- Assess and document customer needs and according to implementation activities.
- Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
- Guide customers through applicable MasterCard processing rules, specification and documentation
- Identify appropriate processing implementation support documentation (contracts, agreements, forms etc ) to be provided by customers,
- Handle multiple customer processing implementation projects in parallel.
- Oversees testing for production readiness, identifies areas in need of additional testing and suggest improvements for greater efficiency
- Identifies technical configuration/production setup changes and provides first-round solutions to any potential issues
- Manages initiatives as an individual contributor with knowledge of the discipline, supporting segments of several initiatives or one large initiative.
- Coaches and guides employees within own team(s)
- Sells training services to customers, with guidance, gains exposure to information gathering from service arms
**Education**:
Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
Knowledge / Experience:
- Strong knowledge in

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