Mgr, Solution Consulting

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
What you get to do in this role**:
The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who are expected to deliver spectacular interactions and experiences with customers and also internally, with a focus on performance and continual improvement.
We are seeking a Solution Consulting leader to lead Demonstration capability and strategy. This strategic leadership role will set the agenda for demonstration capability as well as execution by inspiring and managing a team of early in career Presales Solution Consultants. The ideal manager will create a repeatable process, driving results and outcomes in a multi-fold agenda including:
- Bring early in career SCs providing an environment where they hone demonstration proficiency and knowledge across ServiceNow's products groups.
- Define and refine future Demo Hub program capability. Determine and sponsor Demonstration Creation, Use and future capability and development. Extend DemoCenter concept to have inclusive value to field including DemoHub capability
- Partner with Marketing, SC Field and the Workflow SC leadership to create pipeline generation capability
- Create and manage a video asset library of functional demonstrations to be used to enhance efficiency and effectiveness for pipeline generation and renewal enhancement
- Capable of developing Americas functionality, prove success and then extend capability globally to EMEA and APJ
**Qualifications**
To be successful in this role you have**:
- Strong pre-sales experience as an individual contributor and leader, preferably at ServiceNow
- Thought leadership in methods and techniques for story telling with software
- Ability to coach and develop early-in-career as well as senior individual contributors
- Able to lead people, process and systems development
- Gain and build relationship and trust quickly inside and outside of the SC organization
- Leader who is tactically oriented with long term alignment and understanding of outcomes, ability to flex and shift as needed.
- Strong understanding of ServiceNow sales and engagement process and business value
- Ability to clearly articulate the power and value of the ServiceNow platform
JV20
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
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**Work personas**
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
**Required in Office**
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
**Flexible**
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
**Remote**
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those

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