Digital Account Manager

4 semanas atrás

Rio de Janeiro, Rio de Janeiro, Brasil Smart Age Solutions Tempo inteiro
**Exciting Career Opportunity at Smart Age Solutions: Join Our Global Team as an Account Manager**
Are you ready to embark on a rewarding career journey with Smart Age Solutions? We're a dynamic Digital Marketing agency with headquarters in New York and a vibrant branch in Rio de Janeiro. We're on the lookout for passionate individuals who want to shape their careers in an American company with a Brazilian heart
**About Us**:
Our team of industry veterans empowers businesses to thrive in an ever-evolving digital landscape. We employ cutting-edge practices and platforms to deliver tangible results today while future-proofing strategies for tomorrow.
Join our diverse and supportive environment at Smart Age, where growth is nurtured, and success is a shared endeavor.
**The Opportunity: Account Manager**
As an Account Manager at Smart Age Solutions, you'll be a vital part of our superstar team. Your role will focus on strengthening client partnerships and driving growth.
**Responsibilities**:
- Foster and enhance relationships between clients and the company.
- Take ownership of client relationships, overseeing onboarding, user adoption, retention, and satisfaction.
- Identify opportunities for growth (cross-sell & up-sell) based on client needs.
- Ensure ongoing customer success and serve as a trusted advisor, maximizing the value of our products and services.
- Collaborate with clients to set and achieve critical goals, delivering exceptional value.
- Contribute to a top-tier Customer Success unit within a collaborative team environment.
**Qualifications**:
- Minimum of 2 years of Account Management or sales experience.
- Proficiency in English is a requirement.
- Proven track record in account management, customer success, or related roles, showcasing enhanced customer satisfaction, adoption, and retention.
- Exceptional organizational skills, attention to detail, and the ability to work independently.
- Service-oriented mindset with a talent for balancing commercial outcomes and customer needs.
- Innate problem-solving skills and a positive outlook.
- Possession of a Higher Education Degree.
- Demonstrated experience in E-commerce and navigating the digital landscape.
- Proven ability to manage multiple projects concurrently.
- Strong time-management capabilities.
- Excellent communication and relationship-building skills.
- A creative problem solver with a proactive attitude.
- Proficiency in negotiation, contract management, and execution.
**What Awaits You**:
- Join a thriving international company with boundless growth potential.
- Embrace personal and professional development opportunities.
- Contribute to an inspiring and collaborative work environment.
Explore our exciting openings at Smart Age Solutions and be part of our innovative team
We look forward to connecting with you and learning about your unique talents and experiences. Your journey with us starts here

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