(Gaming) Customer Support Consultant, emails/live chats
3 semanas atrás
Passionate about the world of video games? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes What you will do: Provide exceptional customer support via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written) Experience in gaming support Strong knowledge of role-playing games (RPGs), mobile games, or streaming platforms Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience in technical support Experience with Zendesk or other CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice. #J-18808-Ljbffr
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Customer Support Consultant, emails/live chats
1 semana atrás
São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$30.000 - US$45.000 por anoPassionate about the world of video games? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too?Join ourteam as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your...
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São José dos Campos, Brasil SupportYourApp Tempo inteiro(Native Chinese) Chat Support Consultant, crypto (Remote) 3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our...
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Customer Support Agent
4 semanas atrás
São Paulo, Brasil SoftConstruct Tempo inteiroVBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry powered in-house by BetConstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe...
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Região Geográfica Intermediária de São Paulo, Brasil SupportYourApp Tempo inteiro(Native Chinese) Chat Support Consultant, crypto (Remote) Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while...
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Customer Support Consultant, crypto
2 semanas atrás
São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por anoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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Customer Service Manager
Há 5 dias
São Paulo, Brasil Lestars Management Consultancy Tempo inteiroJob Overview: We are looking for an experienced Customer Service Manager to oversee our customer support team within the online gambling industry.This role involves leading a team of customer service representatives to ensure an outstanding player experience, quick resolution of queries, and adherence to compliance and responsible gaming policies.The ideal...
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Oracle Forms
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São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiroOracle Forms & Reports Support Consultant Oracle Forms & Reports Support Consultant 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from GeorgiaTEK Systems Inc. Account Manager | MSP | VMS | ATS | Staff Augmentation | Talent Acquisition and Retention | Mentoring/Coaching...
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Customer Support Agent
1 semana atrás
São Paulo, São Paulo, Brasil VBET Tempo inteiro R$30.000 - R$60.000 por anoAbout the Company:VBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry powered in-house by BetConstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET's mission is to give our customers the best betting and gaming...
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Customer Support Agent
4 semanas atrás
São José dos Pinhais, Brasil B2Spin Limited Tempo inteiroOverview B2Spin is a rapidly growing team of company builders on a mission to bring life-changing moments of joy to our customers. B2Spin is headquartered in Gibraltar, the British Overseas Territory at the southern tip of Europe and we recruit the best talent globally, regardless of location. To be successful in this role, you should be an excellent...
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Customer Support Specialist
3 semanas atrás
São Paulo, Brasil UserGuiding Tempo inteiroWe’re looking for a proactive and customer-focused Customer Support Specialist to join our remote team at UserGuiding in Brazil. If you enjoy solving problems, working with people, and being part of a fast-growing SaaS company, we’d love to hear from you.What you’ll doHandle support requests through live chat, video call and other channels, ensuring...
