Banquet Service Ambassador

Há 4 dias

Belo Horizonte, Brasil Accor Hotels Tempo inteiro

Company Description

Your Fairmont Journey Starts Here:

Are you someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Job Description
  1. Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
  2. Deliver F&B services in accordance to departmental standards and procedures.
  3. Check on table setting, cleanliness, and side station preparation as per workstation assigned prior to the start of operation.
  4. Greet all patrons warmly upon arrival at the door and escort them to the table.
  5. Ensure that all food & beverage are served according to service standards.
  6. Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
  7. Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature.
  8. Try to remember individual patron’s names and their preferences to extend personalized service.
  9. Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross-sell other dining venues when the outlet is full.
  10. Thank all patrons for patronizing the outlet upon their departure.
  11. Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area.
  12. Collect food and beverage supply requisition, ensure that the stock collected is as per requisition.
  13. Report any complaints, incidents, or other irregularities to management.
  14. Assist other Food & Beverage outlets with their operations during peak times or when required.
Qualifications

Minimum One Year of experience in the same role.

Hotel Management Degree/Diploma Holder.

Additional Information
  1. Bachelor’s degree in Hospitality Management or related field preferred.
  2. Proven experience in a customer service role, preferably in hospitality or a luxury service environment.
  3. Excellent communication and interpersonal skills.
  4. Strong organizational skills and attention to detail.
  5. Ability to multitask and remain calm under pressure.
  6. Knowledge of the local area and its attractions is a plus.
  7. Proficient in Microsoft Office Suite and property management systems.
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