After Sales Training Manager
Há 7 dias
- Perform Technical Training to Dealer Technicians;
- Manage/supervise ILT(Instructor Lead Training);
- Offer technicaltraining to service advisors;
- ZPT (Certified Porsche Technician) program management:
Target/ Training/ Test/ Certificate;
- High Voltage Qualification Management and Certification (HVE/HVT);
- Overall responsibility for achieving technical training targets and KPIs;
- Deliver certification for service advisors through PGCS (Porsche Global Certification System);
- Manage After SalesNon-Technical training to ensure achievement of targets and KPIs.Training Management- Assess the knowledge level of the Dealer After Sales Strategic Team, identify training needs, and define short-, mid-, and long-term individual training plans;
- Organization ofannual training plan (budget, venue, invitation, participants checking) and reporting;
- Maintain AS staffs'training history and results;
- Plan and ensureavailability of training facility and required training vehicles;
- Develop and managetraining material (literature, systems, etc.) incl. procurement and maintenance;
- Attendance of PAG Train the Trainer seminars and International Training Conference.LMS/CMS Management (PPN Support)- Management of PPN users and certificates of After Sales personnel;
- Support & solvefunctional PPN problems (operational topics);
- Training Database and reports analysis- Web based training (WBT):
Learning Path management for all affected AS personnel;
- Manage Global Learning Patch content and ensure up to date methodology;
- Create and adapt training materials, workbooks and manual translations;
- Train the localtrainers to support PBR certification strategy.Translation and Proofreading of Documents and Information- Proofread the Driver's Manual, manage printing of the Brazilian version and supply to VPC;
- Provide translationand proofreading support for PPN content, both for PAG and the agency;
- Translate and proofread training materials, including WBT and Theory Test questionnaires;
- Proofread service information materials.- Provide a robust system basis to manage the sales funnel by integrating all prospecting channels into a structured tracking and follow-up process;
- Conduct regularanalysis of sales funnel indicators to support Regional Managers in optimizing dealer-level processes;
- Support market research activities through provision of reliable customer data as well as measure identification.Education- Bachelor’s Degree in Engineering (Mechanical, Electrical or related areas);
- Automotive TechnicalTraining, Training Organization, High Voltage Expert (HVE).Experience- 5 years working experience in Technical Training related fields;
- Sound knowledgeand proven experience in the Automotive Industry (Manufacture Industry knowledge preferred);
- Body & Repair experience is desirable (with aluminum expertise).Competencies and skills- Solid analytical capacity;
- Structured workingmethod with attention to organization and documentation;
- Clear and confidentcommunications skills, both verbal and written;
- Ability to conductpublic presentations;
- Strong “car culture”and automotive knowledge;
- Fluency in Englishlanguage is required.#J-18808-Ljbffr
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After Sales Training Manager
1 semana atrás
Sao Paulo, Brasil Porsche Brasil Tempo inteiro**Tasks**: The Training Manager will be responsible for developing technical & non-technical qualification programs for After Sales. His/her goal is to manage qualification KPIs and matrix, being responsible for conducting training sessions for new products launch events and developing PBR Training Center activities and managing training...
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After Sales Training Manager
Há 6 dias
Sao Paulo, Brasil Porsche Brasil Tempo inteiro**Tasks**:The Training Manager will be responsible for developing technical & non-technical qualification programs for After Sales. His/her goal is to manage qualification KPIs and matrix, being responsible for conducting training sessions for new products launch events and developing PBR Training Center activities and managing training...
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Training Manager
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São Paulo, Brasil OMODA & JAECOO Brasil Tempo inteiroAbout Us: Chery is a leading Chinese automotive company with a diverse portfolio that includes the R&D, production, and sales of passenger cars, commercial vehicles, mini cars, specialty vehicles, and powertrain systems. With over 8.75 million vehicles sold globally, Chery serves customers in more than 80 countries and regions worldwide. Omoda & Jaecoo...
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Training Manager
Há 3 dias
São Paulo, Brasil Omoda & Jaecoo Brasil Tempo inteiroAbout Us: Chery is a leading Chinese automotive company with a diverse portfolio that includes the R&D, production, and sales of passenger cars, commercial vehicles, mini cars, specialty vehicles, and powertrain systems.With over 8.75 million vehicles sold globally, Chery serves customers in more than 80 countries and regions worldwide.Omoda & Jaecoo is an...
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São Paulo, Brasil Omoda & Jaecoo Brasil Tempo inteiroAbout Us:Cheryis a leading Chinese automotive company with a diverse portfolio that includes the R&D, production, and sales of passenger cars, commercial vehicles, mini cars, specialty vehicles, and powertrain systems.With over 8.75 million vehicles sold globally, Chery serves customers in more than 80 countries and regions worldwide.Omoda & Jaecoois an...
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Training Manager
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São Paulo, Brasil OMODA & JAECOO Brasil Tempo inteiroAbout Us:Chery is a leading Chinese automotive company with a diverse portfolio that includes the R&D, production, and sales of passenger cars, commercial vehicles, mini cars, specialty vehicles, and powertrain systems. With over 8.75 million vehicles sold globally, Chery serves customers in more than 80 countries and regions worldwide.Omoda & Jaecoo is an...
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Training Manager
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São Paulo, Brasil OMODA & JAECOO Brasil Tempo inteiroAbout Us: Chery is a leading Chinese automotive company with a diverse portfolio that includes the R&D, production, and sales of passenger cars, commercial vehicles, mini cars, specialty vehicles, and powertrain systems. With over 8.75 million vehicles sold globally, Chery serves customers in more than 80 countries and regions worldwide. Omoda & Jaecoo is...
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Training Manager
1 semana atrás
São Paulo, São Paulo, Brasil OMODA & JAECOO Brasil Tempo inteiro R$90.000 - R$120.000 por anoAbout Us:Cheryis a leading Chinese automotive company with a diverse portfolio that includes the R&D, production, and sales of passenger cars, commercial vehicles, mini cars, specialty vehicles, and powertrain systems. With over 8.75 million vehicles sold globally, Chery serves customers in more than 80 countries and regions worldwide.Omoda & Jaecoois an...
