
Application Support Engineer, Trilogy
1 semana atrás
Overview Application Support Engineer, Trilogy (Remote) — $60,000/year USD. This is a full-time, long-term position with Crossover as a Contractor of Record. Base pay range: $30.00/hr. Responsibilities AI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI system. Integrate technical human expertise and AI capabilities to deliver exceptional customer support, focusing on complex issues that AI cannot yet fully resolve. What You Won’t Be Doing Taking two whole months to get up to speed; you will ramp up on several products within the first month, as we prioritize rapid adaptation. Relying heavily on your managers for assistance; independence and self-reliance are key in navigating this dynamic role. Key Responsibilities Integrate technical human expertise and AI capabilities to deliver exceptional customer support, focusing on complex issues that AI cannot yet fully resolve. Basic Requirements At least 3 total years of experience in a technical customer support role. Advanced generative AI proficiency (i.e., use of multiple AI tools, ability to automate workflows and custom GPTs); if you\'ve only used LLMs for research, learning, brainstorming, or content generation, that will be deemed insufficient. Currently based in North or South America. About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. Trilogy has been known for Relentlessly seeking top talent, innovating new technology, and incubating new businesses. The focus is on simple customer-facing designs and cloud-based modernization. Working with us This is a full-time (40 hours per week), long-term position with an independent contractor agreement. The compensation level is $30 USD/hour, equating to $60,000 USD/year assuming 40 hours/week and 50 weeks/year. Payment is weekly. For details, see Seniority level Associate Employment type Full-time Job function Engineering and Information Technology Industries Software Development IT Services and IT Consulting Telecommunications Referrals increase your chances of interviewing at Trilogy. Get notified about new Application Support Engineer jobs in Cascavel, Paraná, Brazil. #J-18808-Ljbffr
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Support Engineer/Consultant
2 semanas atrás
Natal, Brasil Eka Software Solution Tempo inteiroAbout Quoreka:Quoreka is a trusted partner in global markets, serving companies from major banks and brokers to trading houses, processors, producers, and fabricators for more than 40 years.At Quoreka, success is built upon expertise, relationships, and the ability to solve the challenges of tomorrow.Our people, technology, and customer-centric approach...
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Staff Application Security Engineer
1 semana atrás
Natal, Brasil LEDN Tempo inteiroOverview Join to apply for the Staff Application Security Engineer role at LEDN . Ledn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. Ledn offers a suite of egalitarian lending, savings and trading products to digital asset holders in...
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Staff Application Security Engineer
1 semana atrás
Natal, Brasil LEDN Tempo inteiroOverview Join to apply for the Staff Application Security Engineer role at LEDN . Ledn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. We offer a suite of egalitarian lending, savings and trading products to digital asset holders in...
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Desktop Support Engineer Natal
4 semanas atrás
Natal, Brasil Boardroom Appointments Tempo inteiroAbout the job Desktop Support Engineer Natal Contract position Bachelors degree in computer science or related field required 5 years Desktop support experience Own, reliable vehicle Good communicator as there are several stakeholders to engage with (onsite store store, Team Leader, IT vendor, IT team) Excellent troubleshooting Must have worked on at least...
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Full Stack Engineer
2 semanas atrás
Natal, Brasil CoverGo | Insurtech Tempo inteiroFull Stack Engineer (.Net - Support & Observability Focus) - Fully Remote We are seeking a Senior Full Stack Engineer with a strong focus on Support & Observability to join our global engineering support team. This role is ideal for engineers who are passionate about solving complex technical problems, improving system reliability, and delivering...
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Security Engineer
Há 2 dias
Natal, Brasil LEDN Tempo inteiroOverview Ledn, a global financial services company built for digital assets, is looking for a full‑time Security Engineer to strengthen the security of our Bitcoin‑backed loan platform. Opportunity As a Security Engineer, you will work across our JavaScript/TypeScript services, AWS serverless stack, MongoDB and Kubernetes microservices and own the...
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Lead Systems Support Engineer
3 semanas atrás
Natal, Brasil Thoughtworks Inc. Tempo inteiro# Lead Systems Support Engineer - Affirmative Hiring for Women and Underrepresented GendersBrasil, Brasil## Job responsibilities* You will understand complex application systems and find your way through them to debug a business impacting issue.* You will use your skills in incident management processes and tools, application monitoring metrics and tooling...
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Site Reliability Engineer
2 semanas atrás
Natal, Brasil AgileEngine Tempo inteiroSite Reliability Engineer (Middle) ID38916Join to apply for the Site Reliability Engineer (Middle) ID38916 role at AgileEngine. AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our...
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Senior Mobile Flutter Engineer
Há 2 dias
Natal, Brasil Kake Tempo inteiroSenior Mobile Flutter Engineer Summary We’re looking for a Senior Mobile Engineer to join one of our partners in building innovative and high-performing mobile applications. You’ll play a key role in designing and developing Flutter-based apps that deliver seamless user experiences, ensuring performance, scalability, and clean architecture across...
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Security Engineer
1 semana atrás
Natal, Brasil LEDN Tempo inteiroOverview Security Engineers, Ledn is seeking candidates with deep expertise in Application Security, Identity & Access Management, and Confidential Computing to strengthen the security of our Bitcoin-backed loan platform. Security is fundamental to protecting our customers and business, and this role will drive both tactical improvements and long-term...