Customer Support
1 semana atrás
Position Summary We are looking for a Customer Support & Revenue Operations Specialist to join a fast-growing real estate startup in the U.S. This is a hybrid role that combines helpdesk support, HubSpot operations, outbound sales assistance, and light marketing support. The ideal candidate has strong experience managing support tickets, excellent communication skills, deep familiarity with HubSpot, and the ability to multitask across customer support, RevOps, and sales processes in a fast-paced startup environment. Key Responsibilities %)Serve as the primary responder for inbound support tickets from users. Monitor, triage, and resolve issues through HubSpot Service Hub. Maintain strong response / resolution times with empathetic, professional communication. Document common issues and build internal resources or playbooks. %)Manage and optimize workflows, pipelines, automations, and ticket management across HubSpot. Maintain data accuracy for contacts, deals, and support tickets. Support setup and QA of new sequences, processes, and automation in HubSpot. Pull basic reports on sales activity, ticket volume, and marketing performance. %)Execute outbound email campaigns and sequences targeting prospects such as real estate agents or brokers. Qualify inbound and outbound leads following defined playbooks. Set calls and demos for the sales team. Track all activities and updates inside HubSpot. %)Assist with email marketing campaigns, list building, and segmentation. Support basic digital marketing tasks as needed. Required Qualifications 2+ years of customer support or helpdesk experience (B2B SaaS experience preferred). Hands-on experience with HubSpot, including: Service / Operations Hub (tickets, workflows, automation) Sales Hub (pipelines, deals, sequences, tasks). Proven success managing support tickets as a core responsibility. Experience supporting outbound sales workflows, sequences, and appointment setting. Familiarity with email marketing or digital campaign support. Excellent English communication skills (written and verbal). Highly organized, detail-oriented, and able to manage multiple priorities. Comfortable working in a fast-paced startup environment with shifting demands. Availability to work 9 : 00 AM – 5 : 30 PM MST. Preferred Qualifications Experience in real estate or PropTech industries. Familiarity with Google Workspace, ClickUp, and Canva. Experience building support documentation, macros, or knowledge base articles. Track record of improving support metrics or boosting outbound meeting conversions. What We Offer Fully Remote Position Work from anywhere in the world. Professional Growth: Opportunities for career advancement and skill development. Take Your Local Holidays: We respect your cultural and personal commitments. Impact: Join a mission-driven U.S. startup where your work directly enhances customer experience and revenue operations. Compensation: Competitive salary and performance-based incentives. #J-18808-Ljbffr
-
Technical Support Engineer
1 semana atrás
São José da Laje, Brasil Customer Tempo inteiroHi, I'm Debbie, a Technical Support Manager at I'm looking for a Technical Support Engineer to join our team based in the EMEA region.As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating...
-
Customer Support
Há 6 dias
São José dos Pinhais, Brasil Fullpond Tempo inteiroPosition SummaryWe are looking for a Customer Support & Revenue Operations Specialist to join a fast-growing real estate startup in the U.S. This is a hybrid role that combines helpdesk support, HubSpot operations, outbound sales assistance, and light marketing support.The ideal candidate has strong experience managing support tickets, excellent...
-
Customer Support Specialist
Há 4 dias
São Paulo, São Paulo, Brasil DESPARK AGENCY Tempo inteiroRole DescriptionThis is a full-time hybrid role for a Customer Support Specialist based in São Paulo, SP, with some tasks allowing for remote work. The Customer Support Specialist will be responsible for assisting clients by addressing their inquiries, resolving issues, and maintaining high levels of customer satisfaction. Daily responsibilities include...
-
Customer Support
Há 4 dias
São Paulo, Brasil Consat Tempo inteiro**Are you looking for an innovative workplace passionate about making the world greener?**Then **Consat Telematics** is the place for you! We are proud to be a leading global player in public transport technology. Our core business is to develop, maintain and implement public transport systems for vehicle manufacturers, operators and the passengers who rely...
-
Customer Support
Há 2 dias
São Paulo, Brasil Consat Tempo inteiro**Are you looking for an innovative workplace passionate about making the world greener?**Then **Consat Telematics** is the place for you! We are proud to be a leading global player in public transport technology. Our core business is to develop, maintain and implement public transport systems for vehicle manufacturers, operators and the passengers who rely...
-
Customer Support Manager
2 semanas atrás
São Paulo, Brasil PayJoy Tempo inteiro**About PayJoy** PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the...
-
Customer Support Specialist
4 semanas atrás
São Paulo, Brasil Equativ Tempo inteiroAbout the team Our highly dedicated Support team has both the art and the science for delivering customer satisfaction. People on the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to...
-
Support Manager Customer Care · São José dos Campos ·
3 semanas atrás
São José dos Campos, Brasil Edrone Tempo inteiroAbout edrone We’re a fast-growing startup that’s transforming the way e-commerce businesses connect with their customers. We develop an all-in-one platform designed to help online stores grow through automation, AI and data-driven insights. We are ambitious, always aiming higher. We move at high speed, embracing constant change and new challenges every...
-
Internal Customer Support
3 semanas atrás
São Paulo, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiroJob Description Agent Hiring (U1) Role: Internal/External Customer Support Location: Sao Paulo, Brazil Languages required: English/Italian (2 positions) Salary R$7.000,00 (presencial PJ) or R$6.000,00 (remote PJ) The Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our...
-
Internal Customer Support
4 semanas atrás
São Paulo, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiroJob Description Agent Hiring (U1) Role: Internal/External Customer Support Location: Sao Paulo, Brazil Languages required: English/Italian (2 positions) Salary R$7.000,00 (presencial PJ) or R$6.000,00 (remote PJ) The Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our...
