Global Customer Experience Representative
Há 7 dias
We are seeking a Global Customer Experience Representative to join our dynamic Contact Center team. This role is critical in assisting clients, including tour operators, travel agencies, and end customers, with their inquiries, liaising with suppliers, and managing bookings in alignment with the standards and procedures of the Operations Department. Key Responsibilities Engage with callers in a professional and enthusiastic manner, representing excellence in customer service. Provide accurate and helpful information in response to client inquiries. Document all call activity clearly and accurately in the Back Office system. Respond promptly and precisely to online and email requests. Monitor and manage bookings, including reservations, special requests, amendments, and cancellations. Escalate issues appropriately, following Contact Center protocols. Maintain high standards of service quality and professionalism. Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Adhere to all company policies and procedures. Follow assigned schedules and adapt to changes based on call volume. Required Skills and Qualifications Strong customer service orientation and active listening skills. Proficiency in English (spoken and written). Excellent verbal and written communication, with attention to grammar and clarity. Problem-solving mindset with persistence in resolving issues accurately and efficiently. Ability to follow detailed instructions independently. High attention to detail and adaptability. Consistent focus and enthusiasm throughout the work shift. If you are passionate about delivering exceptional customer experiences, we encourage you to apply today.
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Curitiba, Brasil Bebeecustomerexperience Tempo inteiroWe are seeking a Global Customer Experience Representative to join our dynamic Contact Center team.This role is critical in assisting clients, including tour operators, travel agencies, and end customers, with their inquiries, liaising with suppliers, and managing bookings in alignment with the standards and procedures of the Operations Department.Key...
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Global Customer Experience Representative
1 semana atrás
Curitiba, PR, Brasil beBeeCustomerExperience Tempo inteiroWe are seeking a Global Customer Experience Representative to join our dynamic Contact Center team. This role is critical in assisting clients, including tour operators, travel agencies, and end customers, with their inquiries, liaising with suppliers, and managing bookings in alignment with the standards and procedures of the Operations Department. Key...
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Global Customer Experience Specialist
Há 5 dias
Curitiba, Brasil beBeeProblemSolving Tempo inteiroCustomer Service Representative As a key member of our global team, this role requires individuals willing to relocate to Southeast Asia with relocation support provided. We offer clients access to trading CFDs on various assets. Deliver exceptional frontline support via live chat, phone, and email. Address client queries and resolve issues regarding...
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Global Customer Experience Specialist
Há 3 dias
Curitiba, Brasil Bebeeproblemsolving Tempo inteiroCustomer Service RepresentativeAs a key member of our global team, this role requires individuals willing to relocate to Southeast Asia with relocation support provided.We offer clients access to trading CFDs on various assets.Deliver exceptional frontline support via live chat, phone, and email.Address client queries and resolve issues regarding products,...
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Customer Service Representative
3 semanas atrás
Curitiba, Brasil Bebeesupporter Tempo inteiroJob TitleA Customer Service Representative is required to work on-site in Londrina. About the Role The ideal candidate will have excellent communication skills, be able to work under pressure, and have strong analytical and problem‑solving abilities. They will also have experience with technical issues and be proficient in software applications....
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Customer Experience Representative
2 semanas atrás
Curitiba, Brasil Bebeecare Tempo inteiroJob OpportunityWe are seeking an exceptional Care Professional to join our team.Key Responsibilities:Answer inbound calls from U.S. customers with empathy and professionalism.Provide high-quality service by resolving customer issues in a timely manner.Document every interaction clearly and accurately.Required Skills & Qualifications:Advanced English fluency...
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Customer Experience Representative
2 semanas atrás
Curitiba, Brasil beBeeCare Tempo inteiroJob Opportunity We are seeking an exceptional Care Professional to join our team. Key Responsibilities: Answer inbound calls from U.S. customers with empathy and professionalism. Provide high-quality service by resolving customer issues in a timely manner. Document every interaction clearly and accurately. Required Skills & Qualifications: Advanced English...
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Customer Experience Specialist
Há 21 horas
Curitiba, Brasil Volvo Trucks Tempo inteiroCustomer Experience Specialist (00302089) **Location**:Curitiba, BR, 81260-900**Position Type**:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative...
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Customer Experience Specialist
1 semana atrás
Curitiba, Brasil Bebeecustomer Tempo inteiroJob TitleThe Job Title role requires a professional to provide exceptional customer support, resolving inquiries and complaints in a timely and professional manner.Main Responsibilities:Critical Support: Respond to customer inquiries via phone, email, chat, and social media.Issue Resolution: Identify customer issues, troubleshoot problems, and provide...
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Customer Experience Manager
Há 7 dias
Curitiba, Brasil beBeeCustomerService Tempo inteiroJob Opportunity: Customer Experience Manager The ideal candidate for this position will possess exceptional communication skills and the ability to deliver top-notch customer experiences. As a key member of our team, you will be responsible for providing world-class support to clients through various channels. Main Responsibilities: Managing client...