Agente de Customer Success

We are seeking a proactive and customer-focused Customer Success Agent to join our team. In this role, you will handle complex customer inquiries, drive engagement, manage payment follow-ups, and assist with retention efforts.You will take ownership of improving customer satisfaction and help reduce churn by ensuring customers derive maximum value from our...

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**About Shape**:**The impact you will have**:- Optimize the success of recurring customers, increasing satisfaction at each point of their journey, doing proper touchpoint of the work of correlated teams;- Monitor and contribute to the satisfaction, metrics, engagement, and retention of the customer portfolio, through available tools, proposing improvement...

Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr....

Se você é um profissional motivado, orientado para resultados e está em busca de uma oportunidade para desempenhar um papel crucial no crescimento de um dos nossos clientes, líderes em Automação e Inteligência Artificial, temos uma vaga para você como Customer Success -PlenoNeste cargo, seu principal objetivo será estruturar e executar os processos,...

**About Shape**:**The impact you will have**:- Optimize the success of recurring customers, increasing satisfaction at each point of their journey, doing proper touchpoint of the work of correlated teams;- Monitor and contribute to the satisfaction, metrics, engagement, and retention of the customer portfolio, through available tools, proposing improvement...

**Atribuições**:Acompanhamento de onboarding dos clientesRealização de pesquisas de satisfação (externas e internas)Execução de projetos e demandas que podem contribuir para a retenção dos clientesContato direto e diário com o cliente por WhatsApp, telefone ou callls 2500,00 Requisitos:Experiência com Customer Success / Sucesso do...

**This is Fielo**Fielo is a fast-growing international company that is bringing innovation and scale to loyalty programs through an innovative product portfolio.Our cloud-based, Salesforce-native loyalty software solution allows large and mid-sized organizations to build and run highly-scalable loyalty and incentive programs for consumers (B2C), partners...

O Grupo Transfero é uma empresa internacional com sede em Zug, Suíça, no coração do Crypto Valley. Nosso propósito _é facilitar e promover o acesso e a adoção de ativos digitais, viabilizando uma transição segura para um sistema financeiro global mais descentralizado e fundamentado na liberdade e autonomia._Oferecemos soluções privadas baseadas...

Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr....