Local Business Process Owner

Há 4 dias

Guarulhos, São Paulo, Brasil Hitachi Energy Tempo inteiro

Join to apply for the Local Business Process Owner role at Hitachi Energy

The Opportunity

Business Process Owner work involves acting as a liaison between the business/end users and IT systems development teams for business needs requiring IT based solutions, including: identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives; making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology; researching business requirements and documenting the relationships between the components of the application system (end users, business processes, data, applications, and devices).

How You\'ll Make An Impact

  • Execute the demands from the business relating to IT, with a thorough understanding of processes, capturing requisites, desires, and necessities, and clarifying all user doubts.
  • Manage the execution of business demands with a timeline for all stages, organize information, build flows, and define the structure of solutions. Maintain involvement of the business in all stages, with communications plans, tests and validations.
  • Keep systems running and provide user support as a SPOC (Single Point Of Contact).
  • Understand business routines to suggest improvements to reduce costs, reduce lead time, improve quality, etc.
  • Create and maintain manuals of systems and processes, including flows, screens, and technical specifications.
  • Be a SPOC for global initiatives and implementations and lead them.
  • Develop a training plan for system users and execute it periodically, with onboarding plans for new users.
  • Ensure compliance with applicable external and internal regulations, procedures and guidelines.

Your Background

  • Degree: Information Technology / Computer Science / Computer Engineering or similar.
  • Experience with Agile methodologies, ERP SAP, development tools, PowerBI, PowerApps, SharePoint.
  • Advanced English (required).
  • Intermediate Spanish (desirable).

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting

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