Customer Support Executive
Há 4 dias
Overview As a member of our Customer Support team, you play a pivotal role in our organisation by providing exceptional support to customers and preparing guests for their upcoming adventure. Key Responsibilities Assist guests in their journey to find, book and organise their perfect trip, offering expert guidance and recommendations based on their needs. Act as a liaison between our guests and partners, ensuring seamless communication between both parties. Provide important information to guests and partners, addressing inquiries, resolving issues, and ensuring a positive experience throughout the support process. Utilise problem‑solving skills to address complex customer inquiries and provide effective resolutions to complaints. Demonstrate attention to detail to ensure accuracy in all aspects of the order process. Ability to work independently as a remote team member, and collaborate within your team to meet and exceed performance targets. Cultivate strong relationships with guests and partners, fostering trust and loyalty. How to apply If you are a customer-focused, detail-oriented individual with a commitment to delivering outstanding service, we invite you to apply for this opportunity. To submit your interest, please submit your CV and cover letter below, letting us know why you want to work for us and why you would make a good candidate for this position. Applications without a cover letter will be rejected. Qualifications Previous experience in customer service is a must. An understanding of scuba diving-related products and services is extremely desirable. Fluent in English with clear verbal and written communication skills. Requirements Proven analytical and problem‑solving abilities. Exceptional attention to detail. Ability to work effectively both independently and as part of a team. Strong interpersonal skills, with a focus on building positive relationships. Positive attitude and a commitment to delivering exceptional service. Flexibility to work weekends and adapt to a dynamic work environment. Fluent in both English – other languages are a plus. Based in South America for scheduling purposes; not based in Amsterdam / Europe – please do not apply if you live in the EU or outside of the required time zone. Experience in remote and fully independent working. Diving certification or experience specifically in the dive industry is highly desirable. Experience in travel industry, in connection with cruise and liveaboards is a big plus. #J-18808-Ljbffr
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Technical Support Engineer
1 semana atrás
São José da Laje, Brasil Customer Tempo inteiro R$70.000 - R$100.000 por anoHi, I'm Debbie, a Technical Support Manager at I'm looking for a Technical Support Engineer to join our team based in the EMEA region.As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating...
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Internal Customer Support
2 semanas atrás
São Paulo, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiroJob Description Agent Hiring (U1) Role: Internal/External Customer Support Location: Sao Paulo, Brazil Languages required: English/Italian (2 positions) Salary R$7.000,00 (presencial PJ) or R$6.000,00 (remote PJ) The Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our...
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Internal Customer Support
1 semana atrás
São Paulo, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiroJob Description Agent Hiring (U1) Role: Internal/External Customer Support Location: Sao Paulo, Brazil Languages required: English/Italian (2 positions) Salary R$7.000,00 (presencial PJ) or R$6.000,00 (remote PJ) The Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our...
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Customer Support Executive
Há 2 dias
São Paulo, São Paulo, Brasil LiveAboard BV Tempo inteiro R$30.000 - R$45.000 por anoOverview of the position:As a member of our Customer Support team, you play a pivotal role in our organisation by providing exceptional support to customers and preparing guests for their upcoming adventure. You will assist guests in organising their trip, liaising between our guests and partners, and delivering an outstanding experience that drives guest...
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Internal Customer Support
2 semanas atrás
São Paulo, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiroJob Description Agent Hiring (U1)Role: Internal/External Customer SupportLocation: Sao Paulo, BrazilLanguages required: English/Italian (2 positions)Salary R$7.000,00 (presencial PJ) or R$6.000,00 (remote PJ)The Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our...
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Customer Support Specialist
Há 2 dias
São Paulo, São Paulo, Brasil DESPARK AGENCY Tempo inteiro R$30.000 - R$60.000 por anoRole DescriptionThis is a full-time hybrid role for a Customer Support Specialist based in São Paulo, SP, with some tasks allowing for remote work. The Customer Support Specialist will be responsible for assisting clients by addressing their inquiries, resolving issues, and maintaining high levels of customer satisfaction. Daily responsibilities include...
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Customer Support
1 semana atrás
São Paulo, Brasil Consat Tempo inteiro**Are you looking for an innovative workplace passionate about making the world greener?**Then **Consat Telematics** is the place for you! We are proud to be a leading global player in public transport technology. Our core business is to develop, maintain and implement public transport systems for vehicle manufacturers, operators and the passengers who rely...
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Customer Support Specialist
3 semanas atrás
São Paulo, Brasil Equativ Tempo inteiroAbout the teamOur highly dedicated Support team has both the art and the science for delivering customer satisfaction. People on the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to...
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Customer Success Executive
Há 20 horas
São Paulo, Brasil Darwin AI Tempo inteiroWe are looking for a passionate and proactive individual to join our Customer Success team. A person who understands the importance of delivering exceptional client satisfaction and is driven by the potential of technology and AI. This role is perfect for someone who thrives in building long-term relationships with customers and enjoys leveraging data and AI...
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Technical Customer Support
Há 7 dias
São Paulo, São Paulo, Brasil Fortive Tempo inteiro R$40.000 - R$60.000 por anoProvide support for Fluke Reliability software applications to end users in a Microsoft and Web-based environment. Answer incoming customer support phone calls, email and chat communications. Find and communicate accurate solutions to issues reported by end users while using Fluke Reliability products through analytical talent and strong troubleshooting...
