Head of Operational Resilience Latam

Operational Resilience at CIB ITO CCCO aims at managing the potential discontinuity of business services for CIB through its main fields of Business Continuity Management, Crisis Management, IT and Cyber Continuity, Physical Security as well as the controls over these. As such it encompasses all businesses for CIB in an end-to-end perspective with a special highlight and focus on dependencies outside the entity (elsewhere in the bank or 3rd parties). It also yields are an ambitious program in order to bring together re-usable capacities or solutions that can be assembled to address a discontinuity scenario. The Head of Operational Resilience will be responsible for overseeing a team of 2.
Roles and Responsibilities:
- Manage local teams and take a leading part in the staffing and developing the talents and skills required
- Strengthen the governance and framework around operational Resilience services provided to the region
- Ensure regulatory and group Operational Resilience requirements are met, and develop local policies, standards and guidelines on information asset protection
- Maintain strong working relationship with Latam regulators
- Ensure partnering with CIB Americas Operational Resilience and BCM counterparts to strengthen regional alignment of the program across the region
- Coordinate with senior business staff members to further increase operational resilience awareness and to develop a resilience-oriented culture
- Awareness / Training / Animation: to promote and drive awareness on Operational Resilience across CIB; to assist in organising risk meetings, forums and committees with community members.
- Create and enforce resilience controls within the CIB Operational Resilience framework
- Risk Identification and Assessment: to challenge and verify CIB risk identification, ensure the consistency of scenarios and their quantification, conduct risk assessment (incident review, post mortem analysis ), and validate closure of permanent control actions.
- Risk Treatment and Decision: to oversee of the risk treatment process (risk acceptance, risk transfer, risk remediation) performed by CIB, give opinion in co-decision Committees (eg: NAC/TAC or similar) leading to escalation in case of disagreement, challenge and sign off on CIB Operational Resilience profile, key decisions and remediation plans.
- Risk Reporting, Monitoring and Alert: to provide independent Operational Resilience reporting and consolidated view to CIB and RISK Senior management and supervisors; to support management on incidents and crisis management (e.g. security events); to alert Senior Management and stakeholders on critical points for attention.
- Audit Recommendations and Permanent controls follow-up
- Managing of Operational Resilience related Committees
- Manage the budget for these activities
- Estimate the resources and participants needed to achieve goals
- Bachelor Degree
- Fluent in portuguese and english
- Experience within financial services industry on Business, IT Continuity or Operational Resilience
- Excellent organizational and documentation skills reflecting detail orientation
- Ability to articulate key issues, points of view and decision making considerations to drive results
- Experience in day-to-day interaction with supervisor bodies and internal control groups
- Ability to work closely with the front office, stakeholders and partners
BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

---