
Operations Director Position
3 semanas atrás
Operations Director Position
We are seeking a highly skilled Operations Director to oversee our operational teams and drive business growth.
About the Role:- Main Responsibilities:
- Directly manage operational teams, focusing on Customer Support and Teaching.
- Design and implement efficient operational processes to ensure stable performance in the region.
- Establish and track key performance indicators (KPIs) and motivational frameworks for Team Leaders and their teams.
- Oversee day-to-day operations and maintain high-quality standards through metrics and assessments.
- Operational Team Management:
- Process Improvement:
- KPIs and Motivation:
- Quality Control:
The ideal candidate will possess strong leadership and organizational skills, excellent communication and problem-solving abilities, and a passion for driving business excellence.
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