Operations Director

3 semanas atrás


Brasil beBeeLeader Tempo inteiro

Job Overview

  • We are seeking a seasoned leader to oversee LX operational teams in the region, focusing on Customer Support and Teaching.

Suite Responsibilities:

  1. Directly manage LX operational teams, starting with Customer Support, with Teaching to be added later. This includes overseeing day-to-day operations and ensuring quality through established tools and frameworks.
  2. Design and implement efficient operational processes and structures to ensure stable performance in the region.
  3. Set up, monitor, and improve KPIs as well as motivational frameworks for Team Leaders and their teams to achieve regional goals.

About You

  • The ideal candidate will have proven experience in managing operational teams, process improvement, and goal-oriented leadership.

Why Us

  • Our organization offers a dynamic and challenging work environment that fosters growth and innovation.

Required Skills & Qualifications

  • Demonstrated experience in team management, process optimization, and goal achievement.
  • Strong leadership skills and ability to motivate high-performing teams.
  • Familiarity with KPI monitoring and improvement.

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