
Operations Director
3 semanas atrás
Job Overview
- We are seeking a seasoned leader to oversee LX operational teams in the region, focusing on Customer Support and Teaching.
Suite Responsibilities:
- Directly manage LX operational teams, starting with Customer Support, with Teaching to be added later. This includes overseeing day-to-day operations and ensuring quality through established tools and frameworks.
- Design and implement efficient operational processes and structures to ensure stable performance in the region.
- Set up, monitor, and improve KPIs as well as motivational frameworks for Team Leaders and their teams to achieve regional goals.
About You
- The ideal candidate will have proven experience in managing operational teams, process improvement, and goal-oriented leadership.
Why Us
- Our organization offers a dynamic and challenging work environment that fosters growth and innovation.
Required Skills & Qualifications
- Demonstrated experience in team management, process optimization, and goal achievement.
- Strong leadership skills and ability to motivate high-performing teams.
- Familiarity with KPI monitoring and improvement.
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