Import Specialist

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage, and other supply chain management services, including consulting, the coordination of purchase orders, and customized management services. The role of the import specialist is to process and handle air and ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions that meet or exceed our customer’s requirements. An import specialist may also oversee the Customs House Brokerage (CHB) process and ensure compliance with laws and regulations, as well as JAS Forwarding operating procedures. This position may be responsible for the completion of all customs house broker transactions and other government agency regulations in a timely manner. ESSENTIAL FUNCTIONS: Prepare, review, and process appropriate documents (e.g., customer classifications, commercial invoices, etc.), ensuring files contain all necessary copies, are accurate, and in the proper sequence. Process customs entries and check customs release details to ensure any discrepancies are handled promptly and accurately. Receive and track customer bookings/shipments, update clients on shipment status/delays, dispatch for delivery, collect proof of delivery (POD), and invoice all files. Comply with all company business process guidelines. Bill/Invoice each file to the respective customers, paying close attention to payment terms for the responsible party. Resolve and reconcile incorrect payables by working with vendors and overseas offices. Assist sales, department managers, and colleagues in compiling quotes. Provide accurate job costing forecasts, ensuring all payables, receivables, and accruals are set and properly managed per company rules and guidelines. Provide responsive customer service. Dispatch freight for delivery, maintaining communication with the trucker throughout delivery. Other duties as requested. SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: Excellent organizational skills Excellent communication skills Flexibility Strong computer skills, including Microsoft Office suite Detail-oriented, able to multitask and meet deadlines Able to work in a team and independently Knowledge of US customs laws, practices, and procedures EDUCATION AND EXPERIENCE: High School Diploma or GED required Minimum 3 years’ experience in imports or a combination of education and expertise Experience and knowledge regarding import entry procedures, compliance, rules, and regulations preferred Knowledge of First Port of Arrival (FPOA) entry processes is preferred FDA experience preferred Knowledge of Importer Security Filing (ISF) preferred Good working knowledge of OGA transactions preferred ENVIRONMENT: 100% performed in a climate-controlled internal office environment under normal office conditions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear. The employee frequently is required to stoop, kneel, and crouch; lift weights or exert a force up to 25 pounds. ADDITIONAL: Follow the Company HR Policy, the Code of Business Conduct, and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices. The responsibilities associated with this job may change over time according to the Company’s needs. The incumbent may be required to perform additional or different responsibilities from those listed above. This description is not exhaustive and is intended only to describe the general nature of the job. DEFINITIONS : (Insert meanings for any abbreviations used) Management retains discretion to add or change duties of this position at any time. About Us JAS prides itself on its exceptional service and competitive pricing, achieved through the skill and dedication of its people. Our mission is to focus on innovation and deliver products securely and on time. This mission is supported by our global network of 38 subsidiaries, hundreds of agent locations, and over 4,200 employees across more than 90 countries. JAS specializes in shipping, 3PL, and freight forwarding, handling projects from small components to large industrial equipment. Transporting cargo is complex, but JAS is a trusted partner to meet demanding requirements. #J-18808-Ljbffr