
Ocean Import Analyst
2 semanas atrás
Be among the first 25 applicants. Expeditors is a global logistics company that specializes in international trade and supply chain management. We are a Fortune 500 company with a worldwide network and a focus on professionalism, leadership, and customer service in logistics.
Our mission is to recruit, train, and retain the best logistics and technical experts, with a strong emphasis on internal growth and a high retention rate.
Responsibilities- Ser o principal ponto de contato do cliente, atendendo com excelência, profissionalismo e cordialidade, buscando melhorias operacionais no dia a dia e apresentando as melhores opções de serviço e tarifa.
- Entender os serviços das companhias marítimas/co-loaders e a capacidade disponível para atendimento do mercado local.
- Conhecer os diferentes tipos de clientes e mercadorias que transportam.
- Conhecer o processo de importação e exportação de acordo com procedimentos locais e do produto (políticas internas).
- Ter domínio da precificação e condições de crédito dos clientes.
- Desenvolver relacionamento com os clientes da carteira e com os prestadores de serviço.
- Criar e atualiz ar os Procedimentos Operacionais de cada cliente atendido (SOP) com regularidade.
- Fazer follow-up e atualização dos sistemas de embarque conforme a rotina operacional do gestor.
- Cadastrar novos embarques nas plataformas oficiais da empresa.
- Conferir e aprovar documentações de embarques (quando necessário) garantindo conformidade.
- Atualização diária dos embarques com informações dos sistemas internos e das companhias marítimas.
- Gerenciar alertas automáticos dos clientes e enviar pré-alertas com documentos finais.
- Monitorar as atividades diárias com os clientes e comunicar ao Gerente/Supervisor qualquer inconsistência.
- Oferecer suporte à gestão em reuniões de avaliação de performance dos clientes e necessidades operacionais.
- Auditar as pastas eletrônicas de cada embarque para assegurar que todos os documentos e comunicações estão salvos adequadamente.
- Formação e/ou especialização em Comércio Exterior ou Relações Internacionais.
- Inglês fluente.
- Modelo de trabalho 100% presencial.
- Conhecimento em logística internacional.
- Benefícios: Vale Refeição, Vale Alimentação, Convênio médico e odontológico, Seguro de vida em grupo, Oportunidades de adquirir ações da Expeditors, VT, Auxílio creche, Gympass.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Transportation, Logistics, Supply Chain and Storage
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