Ocean Import Analyst
3 semanas atrás
Company Description
Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us
Job Description
- Serve as the main point of contact for clients, providing excellent service with professionalism and friendliness, seeking operational improvements daily, and constantly acting in the best interest of the client regarding service options and tariffs.
- Understand the services offered by shipping lines / co-loaders and the available capacity to meet local market demands.
- Know the different types of clients and cargo transported.
- Understand import and export processes according to local procedures and product policies.
- Have mastery of pricing and client credit conditions.
- Develop and maintain relationships with clients and service providers.
- Create and update Operational Procedures (SOP) for each client regularly.
- Follow up and update shipment systems according to operational routines set by the manager.
- Register new shipments on official company platforms.
- Review and approve shipment documentation as necessary, ensuring compliance.
- Daily update of shipments based on internal systems and shipping line information.
- Manage automatic alerts for clients.
- Send arrival alerts with final documents to clients (Pre-alert).
- Monitor daily activities with clients and report any inconsistencies to the Manager and Supervisor/Coordinator.
- Provide operational support to Management and Supervision during client performance evaluations and daily operational needs.
- Audit electronic folders for each shipment to ensure all documents and communications are properly stored internally.
Qualifications
- Degree or specialization in Foreign Trade or International Relations.
- Fluent English.
Additional Information
- 100% in-person work model.
- Knowledge of international logistics.
- Our benefits package includes:
- Meal Voucher;
- Food Voucher;
- Medical and dental insurance;
- Group life insurance;
- Opportunities to acquire Expeditors shares;
- Transportation voucher (VT);
- Daycare assistance;
- Gympass.
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