Field Support Engineer

4 semanas atrás


Rio De Janeiro, Brasil Intellicene Tempo inteiro

Location: Brazil | Supporting CALA Company: Intellicene Here's the thing - This role sits right between deep technical work and real customer ownership. You'll be hands-on with Intellicene's software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region. What you'll do - Install, upgrade, troubleshoot, and maintain Intellicene's enterprise software and related hardware - Support video management, situational awareness, and dispatch solutions — onsite and remotely - Own technical issues end-to-end and coordinate with internal teams to resolve them fast - Travel to customer sites (up to 75%) for project deployment and delivering hands-on training - Manage the customer lifecycle from onboarding to long-term success - Drive product adoption through training, usage analysis, and practical guidance - Build strong relationships with customer stakeholders, from technical teams to executives - Identify upsell and expansion opportunities and work closely with Sales What you bring - Fluent Portuguese, Spanish, and English - Degree in Engineering, Computer Science, IT, or equivalent experience - Experience in physical security/video surveillance environments - Strong background supporting enterprise software in LAN/WAN environments - Solid networking knowledge (TCP/IP, LAN/WAN, Multicast) - Experience with Windows Server, virtualization, MS SQL Server, and hardware (RAID, NAS/SAN) - Customer-facing mindset with clear communication and presentation skills - Experience with tools like Salesforce, Zoho, Aha, and Microsoft 365 - Willingness to travel frequently and handle shifting priorities Nice to have - 5+ years in customer-facing technical roles (support, professional services, pre/post-sales) - Relevant certifications (Cisco, MCSE, Project Management) - Experience reading SOWs and presenting to executive audiences If you enjoy being close to the technology and even closer to the customer, this role is for you.


  • Field Support Engineer

    4 semanas atrás


    Rio De Janeiro, Brasil Intellicene Tempo inteiro

    Location: Brazil | Supporting CALA Company: Intellicene Here's the thing - This role sits right between deep technical work and real customer ownership. You'll be hands-on with Intellicene's software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region. What you'll do - Install, upgrade, troubleshoot, and...

  • IT Field Support Specialist

    3 semanas atrás


    Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    Responsibilities Provide on-site technical support to end-users, including troubleshooting hardware, software, and network issues to ensure minimal disruption to business operations. Conduct regular maintenance and repairs as needed to optimize performance and reliability. Install, upgrade, and configure software applications, operating systems, and...


  • Rio de Janeiro, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Associate Linux Support Engineer role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Associate Linux Support Engineer role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our...

  • IT Field Support Specialist

    3 semanas atrás


    Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    Purpose Deliver on-site technical support to ensure uninterrupted IT stylist operations and optimize system performance for end-users in diverse environments. Responsibilities Provide on-site technical support to end‑users, including troubleshooting hardware, software, and network issues to ensure minimal disruption to business operations. Conduct regular...


  • Rio de Janeiro, Brasil Wärtsilä Tempo inteiro

    Field Service Project Coordination - Propulsion **Field Service Project Coordinator - Propulsion** - Wärtsilä Parts and Field Service is now looking for an enthusiastic Field Service Project Coordinator to join our skilled Propulsion team in the Americas. - Wärtsilä is a world leader in marine technology and leading the industry's transformation towards...

  • Field Service Temporary

    3 semanas atrás


    Rio de Janeiro, Brasil Flowserve Corporation Tempo inteiro

    **Role Summary**:Provide technical support to the customer on rotating equipment (centrifugal pumps, positive displacement pumps, etc.) Perform support and technical assistance in maintenance, pre-commissioning, commissioning and commissioning of pumping equipment at the customer's premises, in accordance with standards and internal technical protocols of...


  • Lauro de Freitas, Brasil Smiths Group Tempo inteiro

    Location: Latin America, Brazil, Lauro de Freitas- Ref: JOHNCRANELATAM00816- Division: John Crane- Job Function: After Sales Service RepairFIELD SERVICE/SUPPORT TECHNICIAN (VIBRATION & THERMOGRAPHY)FIELD SERVICE/SUPPORT TECHNICIAN (VIBRATION & THERMOGRAPHY)


  • Lauro de Freitas, Brasil Smiths Group Tempo inteiro

    Location: Latin America, Brazil, Lauro de Freitas- Ref: JOHNCRANELATAM00816- Division: John Crane- Job Function: After Sales Service RepairFIELD SERVICE/SUPPORT TECHNICIAN (VIBRATION & THERMOGRAPHY) FIELD SERVICE/SUPPORT TECHNICIAN (VIBRATION & THERMOGRAPHY)


  • Município de Centenário, TO, Brasil Coperion Tempo inteiro

    Shift 1 (United States of America) Position Summary: As Field Service Technician for Shick Esteve - a Coperion brand, you will provide hands-on technical assistance, installation, startup, troubleshooting, maintenance, repair, refurbishing, upgrades, and training at customer sites or remotely. This role offers an exciting opportunity to travel extensively,...

  • Technician Field A

    2 semanas atrás


    Rio De Janeiro, Brasil Speedcast Tempo inteiro

    Technician Field AThe Field Technician reports to the Field Technician Coordinator and is responsible for installation, operation and maintenance of VSAT, marine and other communications related equipment at offshore-, onshore- and in other remote locations. Through strategic direction and accountability, this position will perform and implement Speedcast...