Customer Success Operations Analyst

Há 6 dias

Curitiba, Brasil Diferencial Gestão de Talentos Tempo inteiro

**Customer Success Operations Analyst (Junior)****Job Overview**Our customers are the heart of our business, as is the role of the CS Team.The Customer Success Operations Analyst mission is to drive theeffectiveness and efficiency of our Customer Success team. You will beresponsible for defining customer success goals, strategies, and tactics andprocess implementation scalable.**Requirements**:- Experience with Customer Service, Support or Success;- Proficient in Word, Excel, Outlook and Powerpoint;- Advanced English is a must;- Intermediary Spanish;- Analytical and data-oriented capacity;- Experience as a user of BI tools (Power BI);- Ability to transform complex problems into manageable and simplified components, thinking about applicable and sustainable solutions;- Excellent communication skills;- Excellent organization skills;- Ability to manage complex projects and multi-task;- Autonomy, attitude, thought and care for the whole;- Analytical skills combined with creativityTipo de vaga: Tempo integral, Autônomo / PJSalário: a partir de R$2.000,00 por mês**Benefícios**:- Vale-refeição- Vale-transporteHorário de trabalho:- De segunda à sexta-feira- Turno de 8 horasLocal do trabalho: Remoto híbrido para Curitiba - PR

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