Technical Support Engineer
2 meses atrás
Job Type:
Technical Support Engineer (OSS/IP)
Working place:
OSS/IP Technical Support Engineer *1
Key Responsibilities:
- Handle network management system failures and customer requests;
- Deal with network changes within the network management system;
- Responsible for daily maintenance and inspection of the network management system, including reporting network failures to customers;
- Responsible for internal and external communication and coordination, and establishing good stakeholder relationships;
- Draft weekly reports and other work reports.
Requirements:
- Bachelor's degree or above in telecommunications or a network-related major.
- Familiar with network management systems, with experience in maintaining them.
- Familiar with TCP/IP Protocol and IT knowledge.
- Holding CCNP is a plus.
- English is mandatory.
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