Technical Support Engineer

2 meses atrás


Rio de Janeiro, Brasil Viasat, Inc. Tempo inteiro

About us:

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

Join Viasat as a Technical Support Engineer and be a key player in our 24/7 operations. Your role will involve handling the incident life cycle, diagnosing application issues, and collaborating with various teams on availability, performance, and emergency response.

The day-to-day:

Viasat is seeking a dedicated and knowledgeable Technical Support Engineer specializing in Linux to join our dynamic 24/7 support team in Brazil. In this role, you will play a crucial part in ensuring the seamless operation of our innovative technologies, providing expert-level support to our clients. You will collaborate with a hard-working team to solve sophisticated issues, optimize system performance, and deliver exceptional customer service. If you’re passionate about Linux and eager to make an impact in a fast-paced environment, we want to hear from you

What you'll need:

  1. Degree or equivalent experience in Computer Science (or similar field of study), completed or enrolled
  2. Knowledge of Microsoft Office
  3. English speaker
  4. Understanding of Linux
  5. Basic knowledge in MySQL
  6. Ability to work in a 24/7 rotating schedule
  7. Previous work experience (minimum 1 year)
  8. Brazilian Citizenship Required

What will help you on the job:

  1. Knowledge of the Oil & Gas Industry
  2. Interest and ability to learn new technologies
  3. Familiarity with MongoDB

EEO statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

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