
Premier Support Engineer
3 semanas atrás
Join to apply for the Premier Support Engineer role at Zendesk3 days ago Be among the first 25 applicantsJoin to apply for the Premier Support Engineer role at ZendeskJob DescriptionWe are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide the best possible customer experience. You are the focal point of a global team to major customers and a funnel for their input back to Zendesk. You bring technical and support expertise to this elite team, whose focus is servicing customers and solving problems, likes a challenge, and wants to set the standard for customer support.Job DescriptionWe are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide the best possible customer experience. You are the focal point of a global team to major customers and a funnel for their input back to Zendesk. You bring technical and support expertise to this elite team, whose focus is servicing customers and solving problems, likes a challenge, and wants to set the standard for customer support.ResponsibilitiesYou are an integral member of a highly technical team dedicated to delivering technical support and guidance to Zendesk Premier customers.You take ownership of customer issues through resolution, are empathetic, responsive, resourceful, and see the support experience through our customers' eyes.You provide guidance and best practice advice while answering product and developer oriented questions relating to our APIs, Frameworks, and SDKs.You are an outstanding communicator, both written and verbal — you get your message across simply and build trusted relationships at all levels.You are a master of prioritization. You can juggle customer escalations, product changes, and service issues while managing related communication, technical
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Premier Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil Zendesk Tempo inteiroJob Description We are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide the best possible...
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Technical Support Engineer
2 semanas atrás
São Paulo, São Paulo, Brasil Graphisoft Tempo inteiroJoin to apply for the Technical Support Engineer - Tier 1 role at GRAPHISOFT1 day ago Be among the first 25 applicantsJoin to apply for the Technical Support Engineer - Tier 1 role at GRAPHISOFTGet AI-powered advice on this job and more exclusive features.Graphisoft empowers teams to design great buildings through award-winning software solutions, learning...
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Technical Support Engineer
4 semanas atrás
São Paulo, São Paulo, Brasil Microsoft Tempo inteiroTechnical Support Engineer - Cybersecurity - Cloud Protection Join to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at Microsoft Technical Support Engineer - Cybersecurity - Cloud Protection Join to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at Microsoft Get AI-powered advice on...
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Support Engineer
4 semanas atrás
São Paulo, São Paulo, Brasil Instaleap Tempo inteiroJoin us to apply for the Support Engineer role at Instaleap.This role involves:Solve technical doubts regarding the functioning of the services offered, both to internal and external customers, becoming an expert in these.Cooperate and support fellow Support team members in resolving incidents.Ensure compliance with the SLA for case resolution established...
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Premier Success, Sales Executive
3 semanas atrás
São Paulo, São Paulo, Brasil Salesforce, Inc.. Tempo inteiroThe Premier Success Sales team is seeking a world-class seller to join our global team. The successful candidate will be supporting our business to position and sell our Premier Success Plan to our customers. The Premier bundle of capabilities are used to deliver Salesforce's most proactive and personalized support experience.This is a sales role, and the...
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Technical Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil AlgoSec Tempo inteiroOverview Join to apply for the Technical Support Engineer role at AlgoSec . Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a Technical...
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Technical Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil AlgoSec Tempo inteiroOverviewJoin to apply for the Technical Support Engineer role at AlgoSec.Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.Join our global team, securing application connectivity, anywhere.We are hiring a Technical Support...
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Technical Support Engineer
4 semanas atrás
São Paulo, São Paulo, Brasil CrowdStrike Tempo inteiroTechnical Support Engineer - IDP (Remote) Join to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrike Technical Support Engineer - IDP (Remote) 2 days ago Be among the first 25 applicants Join to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrike Get AI-powered advice on this job and more exclusive...
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Technical Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil CrowdStrike Tempo inteiroTechnical Support Engineer - IDP (Remote)Join to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrikeTechnical Support Engineer - IDP (Remote)2 days ago Be among the first 25 applicantsJoin to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrikeGet AI-powered advice on this job and more exclusive features.As a...
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Premium Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil OpenText Tempo inteiroOverview Premium Support Engineer (Rightfax) 1 1 role at OpenText . OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex...