Guest Relation Executive-Front Office

1 semana atrás


Rio de Janeiro, Brasil Accor Hotels Tempo inteiro
Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit />Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Job Description

• Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
• To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
• To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
• To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
• To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.

Qualifications
  • Excellent interpersonal and communication skills, with fluency in English (additional languages are a plus).
  • Strong problem-solving abilities and the ability to remain calm and composed under pressure.
  • Exceptional attention to detail and organizational skills.
  • Ability to multitask effectively and prioritize guest needs in a fast-paced environment.
  • Proficiency in using computer systems and hotel management software.
#J-18808-Ljbffr
  • Guest Relation

    6 meses atrás


    Rio de Janeiro, Brasil Yoo2 Tempo inteiro

    **Código**: - 4190 **Título da vaga**: - Guest Relation **Local**: - Rio de Janeiro - RJ **Unidade**: - Yoo2 **Modalidade de Trabalho**: - Presencial **Nível Profissional**: - Operacional **Formação mínima**: - Ensino Superior Cursando **Área de Atuação**: - Recepção **Modalidade de Contratação**: - Efetivo **Atribuições do...

  • Guest Relation Manager

    6 meses atrás


    Rio de Janeiro, Brasil Club Med Tempo inteiro

    You are - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are comfortable with international guests. You will - Coordinate the information of all the services of the resort - Process and follow up...

  • Front Desk Executive

    4 semanas atrás


    Rio de Janeiro, Brasil Accor Hotels Tempo inteiro

    Job Responsibilities:Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations.Proactively assist...

  • Front Desk Supervisor

    1 semana atrás


    Rio De Janeiro, Brasil Accor Hotels Tempo inteiro

    Job DescriptionTitle: Front Desk SupervisorReports To: Front Office Manager/Rooms ManagerSupervises: Front Desk Agents, ValetsGeneral Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. Operating primarily from the front desk, this position ensures all front desk and valet functions are completed...

  • Front desk supervisor

    1 semana atrás


    Rio de Janeiro, Brasil Accor Hotels Tempo inteiro

    Job DescriptionTitle: Front Desk Supervisor Reports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents, Valets General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. Operating primarily from the front desk, this position ensures all front desk and valet functions are...

  • Front Desk Executive

    4 semanas atrás


    Rio de Janeiro, Brasil Accor Hotels Tempo inteiro

    Job Responsibilities: Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay. Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations. Proactively...

  • GSA - Front Office

    1 semana atrás


    Rio de Janeiro, Brasil Accor Hotels Tempo inteiro

    Company DescriptionWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Rio de Janeiro, Brasil Accor Hotels Tempo inteiro

    Company Description Salary: £12.20/hourApplicants with current right to work in the UK What is in it for you: ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dining, shopping and more) Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) Hotel discounts for your Friends and Family...

  • Guest Experience Coordinator

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Club Med Tempo inteiro

    At Club Med, we're looking for a highly skilled Guest Experience Coordinator to join our team. As a key member of our front-of-house operations, you'll be responsible for delivering exceptional customer experiences and ensuring that every guest feels valued and cared for.Salary: $40,000 - $60,000 per yearAbout the Role:Welcome guests and provide personalized...


  • Rio de Janeiro, Brasil Accor Hotels Tempo inteiro

    Company Description Salary: £12.70/hourApplicants with current right to work in the UK What is in it for you: ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dining, shopping and more) Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) Hotel discounts for your Friends and Family...


  • Rio de Janeiro, Rio de Janeiro, Brasil Hilton Worldwide, Inc. Tempo inteiro

    About Hilton Worldwide, Inc.Hilton is a leading global hospitality company with a century-long history of delivering exceptional guest experiences. Our vision is to fill the earth with the light and warmth of hospitality, making us a top choice for business and leisure travelers worldwide.


  • Rio de Janeiro, Brasil Accor Hotels Tempo inteiro

    Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining...

  • Front Desk Agent

    6 meses atrás


    Rio de Janeiro, Brasil Club Med Tempo inteiro

    You are - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are comfortable with international guests. You will - Be responsible for welcoming guests, providing information and personalising...

  • Front Desk Manager

    6 meses atrás


    Rio de Janeiro, Brasil Club Med Tempo inteiro

    You are - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are comfortable with international guests. You will - Oversee, unite and motivate an international team of 20 to 25 employees...

  • Guest Relations

    6 meses atrás


    Rio de Janeiro, Brasil Belmond Management Tempo inteiro

    Realizar o serviço de Mordomia aos hóspedes Vips, habituais e de suítes cobertura, além de atuar no setor de Hospedagem como um profissional multitarefas, para a eficaz operacionalização do setor, garantindo a satisfação e superação das expectativas dos hóspedes, proporcionando uma experiência única, memorável e vivenciando os valores da...

  • Recepcionista Jr

    3 meses atrás


    Rio de Janeiro, Brasil Hilton Tempo inteiro

    Recepcionista Jr (Lobby Ambassador) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Sous Chef Executivo

    29 minutos atrás


    Rio de Janeiro, Brasil Hilton Tempo inteiro

    Sous Chef Executivo An Executive Sous Chef is responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls. **What will I be doing?** As Executive Sous Chef, you are responsible for contributing to menu creation and managing and training the...


  • Rio de Janeiro, Brasil Executive Integrity Tempo inteiro

    Location: Rio de Janeiro - Sector: Shipping - Job type: Permanent - Salary: Competitive Salary + Benefits - Job Reference: BBBH1223_1708457796 **Job title**: Senior Manager - Infrastructure Projects (LNG) **Location**: Brazil or Argentina **Who are we recruiting for?** Executive Integrity are seeking a dynamic and experienced Senior Manager to join our...

  • Executivo De Vendas

    2 meses atrás


    Rio de Janeiro, Brasil debiase softwares Tempo inteiro

    Área e especialização profissional: Comercial, Vendas - Venda Técnica Nível hierárquico: Consultor Número de vagas: 10 Local de trabalho: Rio de Janeiro, RJ Regime de contratação de tipo Autônomo Jornada Período Integral vaga para executivo de vendas home office, divulgar e vender os software da empresa


  • Rio de Janeiro, Brasil Hilton Tempo inteiro

    Executivo de Contas Multiproperty A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel. **What will I be doing?**As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing...