Chromatography Field Service Engineer

2 semanas atrás

Barueri, Brasil Agilent Technologies Tempo inteiro

Overview

Responsible for supporting customers through on-site activities such as installation, implementation, maintenance, and repair of company and multi-vendor systems solutions, which may include hardware, software, and networking products as well as operating systems.

Responsibilities
  • Installs and optimizes hardware/software/network products and configurations at customer sites.
  • Diagnoses and resolves product performance problems.
  • Performs maintenance and repair services.
  • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
  • Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers\' business.
  • Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems, and applications software.
  • Serves as an internal resource on technical issues and manages product escalations. Collaborates with Agilent teams such as Support, Sales, Marketing, and R&D to provide solutions to customers.
  • May know about third-party products.
  • May deliver internal technical training, maintenance seminars, and workshops to field engineers and customers.
  • May train other field engineers or customers.
  • May calibrate equipment on-site for large volume customers.
  • May qualify leads.
  • Must consent to participate and meet Agilent-approved customer/vendor credentialing requirements necessary to gain access to customer sites.
  • Requirements may include, but are not limited to, proof of identification, proof of certification to perform the required work, and customer health and safety requirements.
Qualifications
  • Bachelor\'s or Master\'s Degree or equivalent.
  • Post-graduate, certification, and/or license may be required.
  • Typically, at least 4+ years of relevant experience for entry into this level.
Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at:

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required

75% of the Time

Shift

Day

Duration

No End Date

Job Function

Services & Support

#J-18808-Ljbffr

  • Chromatography Field Service Engineer

    3 semanas atrás

    Barueri, Brasil Agilent Technologies Tempo inteiro

    Overview Responsible for supporting customers through on-site activities such as installation, implementation, maintenance, and repair of company and multi-vendor systems solutions, which may include hardware, software, and networking products as well as operating systems. Responsibilities Installs and optimizes hardware/software/network products and...

  • Chromatography Field Service Engineer

    2 semanas atrás

    Barueri, Brasil Agilent Technologies Tempo inteiro

    OverviewResponsible for supporting customers through on-site activities such as installation, implementation, maintenance, and repair of company and multi-vendor systems solutions, which may include hardware, software, and networking products as well as operating systems.ResponsibilitiesInstalls and optimizes hardware/software/network products and...

  • Remote Support Engineer

    4 semanas atrás

    Barueri, São Paulo, Brasil Agilent Technologies Tempo inteiro

    OverviewRemote Support Engineer (Chemist, Pharmacist or Engineer) - Hybrid or RemoteAs a Remote Support Engineer you will join Agilent Technologies CrossLab Group Online Technical Support Team supporting Brazil based customers requesting hardware, software and applications support on Gas Chromatography with Mass Spectrometry, Atomic Spectroscopy, and related...

  • Alliances Field Engineer

    3 semanas atrás

    Barueri, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Alliances Field Engineer role at Canonical 4 weeks ago Be among the first 25 applicants Join to apply for the Alliances Field Engineer role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform,...

  • Cloud Field Engineering Manager

    Há 2 dias

    Barueri, Brasil Canonical Tempo inteiro

    Join or sign in to find your next jobJoin to apply for the Cloud Field Engineering Manager role at Canonical1 day ago Be among the first 25 applicantsJoin to apply for the Cloud Field Engineering Manager role at CanonicalThis is an opportunity to run a field engineering team, helping customers understand and implement Canonical's open source solutions in...

  • Informatics Enterprise Software Engineer

    1 semana atrás

    Barueri, Brasil Agilent Technologies Tempo inteiro

    Informatics Enterprise Software EngineerJoin to apply for the Informatics Enterprise Software Engineer role at Agilent TechnologiesResponsibilitiesCustomer Support & Software Installation: Collaborate with sales, support, and engineering teams to assist customers in installing OpenLab Family informatics software.This includes addressing networking,...

  • Informatics Enterprise Software Engineer

    2 semanas atrás

    Barueri, Brasil Agilent Technologies Tempo inteiro

    Informatics Enterprise Software Engineer Join to apply for the Informatics Enterprise Software Engineer role at Agilent Technologies Responsibilities Customer Support & Software Installation: Collaborate with sales, support, and engineering teams to assist customers in installing OpenLab Family informatics software. This includes addressing networking,...

  • L20399 Field Service Specialist

    4 semanas atrás

    Barueri, São Paulo, Brasil Epson America, Inc Tempo inteiro

    **Especialista de Serviço de Campo (região SP com disponibilidade para viagens no Brasil)**:**PRINCIPAIS RESPONSABILIDADES**:Prover reparos em equipamentos de nível Industrial de impressão;Oferecer treinamento aos operadores;Revisar e estudar procedimentos técnicos para melhorias de reparos;Escrever relatórios técnicos detalhados dos procedimentos...

  • Assistente Field Service

    4 semanas atrás

    Barueri, São Paulo, Brasil Hg - Recursos Humanos Tempo inteiro

    Empresa de Outsourcing de TI em Alphaville:Atividades:Abertura de chamados recepcionados via e-mail, ou sistemas. Interação com o usuário final e técnicos de campo para esclarecimento de dúvidas. Instruir os Técnicos de campo para garantir a execução da atividade Acompanhamento dos técnicos field via ferramenta online. Confecção e envio de...

  • Assistente Field Service

    4 semanas atrás

    Barueri, São Paulo, Brasil Hg - Recursos Humanos Tempo inteiro

    Empresa de Outsourcing de TI em Alphaville:Atividades:Abertura de chamados recepcionados via e-mail, ou sistemas. Interação com o usuário final e técnicos de campo para esclarecimento de dúvidas. Instruir os Técnicos de campo para garantir a execução da atividade Acompanhamento dos técnicos field via ferramenta online. Confecção e envio de...