Information Technology Manager

4 semanas atrás

Canoas, Brasil LEDN Tempo inteiro

Join LEDN as an Information Technology Manager . LEDN is a global financial services company building digital‑asset products for billions of users worldwide. We empower Bitcoin holders by offering egalitarian lending, savings, and trading solutions in over 150 countries. About the Company At LEDN, we believe digital assets democratize access to the global economy and we are committed to acting with integrity, fostering passion for progress, and leading with empathy. Role Overview This full‑time managerial role is part of our Cybersecurity/IT Engineering team. You will own end‑user support, endpoint management, identity automation, and cloud‑based IT systems. Working closely with Customer Success, Marketing, Engineering, and HR, you will design, implement, and maintain our corporate cloud infrastructure and network. Responsibilities Serve as the first line of support for employees via Slack, Jira, and other tools. Provision and manage technology equipment and onboarding for new hires. Maintain and improve SaaS applications – Google Workspace, Okta, Slack, Jira, Netsuite, and Jamf services. Manage Mac endpoint and mobile device management tools (Jamf, MDM, EMM). Automate processes using bash, zsh, Python, and open‑source scripts. Integrate SSO and IDP tools such as Okta with applications like Google Workspace. Document solutions, write help articles, and respond to critical incidents. Plan and execute IT projects using agile methods and Jira sprints. Align technical initiatives with company objectives and set measurable outcomes. Qualifications 7+ years in SaaS systems administration (Jamf Pro, Google Workspace, Okta, Slack, Jira, Netsuite). Strong scripting skills in bash, zsh, Python; familiarity with open‑source tools (Nudge, CIS Benchmark scripts, SplashBuddy, Munki). Experience with API integration and SSO workflows. Remote support experience across multiple time zones. Excellent written and verbal communication skills. Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, switching). Ability to troubleshoot OSI layers methodically. Self‑management, prioritization, and collaboration across diverse cultures. Nice to have: familiarity with AWS environments, JAMF/Okta/Google Workspace certifications. Benefits Competitive total rewards package with equity opportunities. Remote‑first environment; up to 180 days working worldwide. Comprehensive PTO and paid time off. Growth and advancement in a high‑growth, fast‑paced industry. Additional Information We are an equal‑opportunity employer and pride ourselves on inclusivity, diversity, and the success that comes from diverse teams. For accommodation requests throughout the recruitment process, email ****** . All other application materials are reviewed confidentially. #J-18808-Ljbffr

  • Information Technology Manager

    Há 22 horas

    Canoas, Brasil LEDN Tempo inteiro

    Overview Ledn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. We offer a suite of egalitarian lending, savings and trading products to digital asset holders in over 150 countries around the world. Our team is diverse and committed to...

  • Information Technology Manager

    Há 6 dias

    Canoas, Brasil Ledn Tempo inteiro

    OverviewLedn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future.We offer a suite of egalitarian lending, savings and trading products to digital asset holders in over 150 countries around the world.Our team is diverse and committed to...

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