Infrastructure Analyst

Senior Business System Analyst – Infrastructure (Hybrid) Direct message the job poster from Tata Consultancy Services Come to one of the biggest IT Services companies in the world Here you can transform your career. TCS believes that people make the difference. We live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario is to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for a Senior BSA Infra in Tamboré, São Paulo who wants to learn and transform his career. The role is a CLT contract, hybrid (2 days in the office), in the Greater São Paulo region. Responsibilities Application Development & Maintenance (60%) Design and implement RESTful APIs and microservices following best practices and security standards. Optimize application performance, including database queries, caching strategies, and frontend rendering. Implement responsive, accessible user interfaces supporting multiple languages (Spanish, Portuguese, English). Integrate applications with enterprise systems and third‑party services. Provide Level 2/3 support for production applications. Troubleshoot and resolve complex technical issues across the full application stack. Perform root cause analysis and implement permanent fixes to prevent recurring incidents. Monitor application health using APM tools and proactively address performance degradation. Collaborate with business users to understand and resolve functional issues. Technical Modernization & Innovation (15%) Implement security best practices including OWASP standards, secure coding, and vulnerability remediation. Modernize batch processing workflows to event‑driven architectures. Contribute to technical debt reduction and architectural improvements. Document technical designs, APIs, and operational procedures. Qualifications 5 to 10 years of IT experience. 5+ years as a Functional Business Analyst or Support. Real‑world experience using MS SQL Server (queries and triggers). Responsible for maintaining the production and test (UAT) environment. Manage project releases and support. Assist users during the approval stage. Incident management, assisting the L1 support team. Monitor root cause fixes with L2 and L3 teams. Follow up with users on ongoing incidents. Fluent Portuguese and intermediate English (capable of speaking & writing). What can you expect from us? Professional development and constant evolution of your skills, always in line with your interests. Opportunities to work outside Brazil. A collaborative, diverse and innovative environment that encourages teamwork. Benefits Health insurance Life insurance Gympass TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career Platform At TATA Consultancy Services we promote an inclusive culture. We always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer #J-18808-Ljbffr