IT Support Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil Zonberation Group Tempo inteiro

About the Company

Founded in 2006, Zonberation Group is a leading global employment outsourcing partner specializing in talent acquisition, operational efficiency, and compliance solutions. We empower businesses to scale seamlessly by providing high-quality staffing, cost optimization, and streamlined hiring processes worldwide.

With operations across APAC, EMEA, Latin America, and North America , we have supported over 30 Fortune 500 companies and leading enterprises in industries such as technology, e-commerce, automotive, consumer goods, gaming, real estate, and finance .

About the Engagement

We are assembling a dedicated team of IT professionals to enhance the client's technical infrastructure, ensuring seamless system performance, troubleshooting, and end-user support. This engagement extends the capabilities of client's internal IT department , enabling them to maintain high operational efficiency while scaling their technology initiatives.

We only accept resumes in English, as our HR team does not speak Portuguese.

Position Responsibilities and Duties

Main duties, time in the role, type of segment, among others:

  • Level 1 support to users
  • Organize and audit IT inventory
  • Configure and set up Windows and Mac computers and Apple corporate mobile phones
  • Support for audiovisual resources in meeting rooms and events
  • Interpret and execute technical procedures in English

Professional Experience, Technical Skills, and Required Qualifications

Technical information about the position:

  • Support and assistance to end users and VIPs
  • Support for Windows and Mac computers
  • Intermediate English – speaking and writing

Educational Requirements and Languages

Currently pursuing a degree in: Systems Analysis and Development, Information Systems, or related IT fields.

Preferred Qualifications

  • Programming logic
  • Knowledge in Python and JavaScript programming languages

Job Location: São Paulo/SP –Vila Nova Conceicao-Torre Sul

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